Job Description

Description

Job Summary:

This is a remote position and can be filled from any region. The Remote Outage Advisor II will provide remote assistance, advice, & guidance to Field Core outages across the globe to meet assigned objectives on power generation equipment. In this role, you will work within defined parameters to provide technical assistance to Field Core Field Engineers and site personnel to help resolve issues at GE outages, uprates, & installations. In addition, you will work on documentation, products and processes that drive consistent outage execution and excellence.

Essential Function

• Assist global Field Core and GE Field Engineers and site personnel with GE H-class Gas Turbine technical questions and issues in support of outages, uprates, and installations
• Partner with Product Service Engineering to ensure technical support processes meet field and customer needs
• Possess knowledge to troubleshoot and provide routine maintenance checkout for wide range of GE gas/steam turbine equipment
• Assist with a continuous cross training program on both GE and OEM equipment to promote the development of a seamless integrated FC team
• Support the development of new IT applications and their use by Field Core Field Engineers
• Work with Engineering and FieldCore staff-based teams as required in the development of new products, tooling, and processes with a focus on the serviceability or use of those in the field
• Assist with the development of new and the update of existing technical documents, templates, and forms
• Partner with FieldCore Training to enhance technical training courses and develop new course content using contemporary delivery methods
• Maintain a strong safety mindset to ensure the executed work of both yourself and those you advise/assist, reflects the technical requirements within GE/FC safety standards
• Perform administrative functions as needed such as: writing technical reports, preparing job status reports, reports to customers, time sheet and expense sheets on a complete, timely, and thorough basis
• Develop and further expand technical knowledge and expertise; perform other duties as assigned
• Travel as needed in support of the above responsibilities

• Bachelor's Degree from an accredited college or university or equivalent knowledge/experience or completion of GE Field Engineering Course
• 3+ years applicable experience and demonstrated success/knowledge
• 3+ years of specialized/industry experience on GE GT Equipment
• Ability to travel 10% of the time, domestically and internationally as required

• Bachelor's Degree in Mechanical or Electrical Engineering or equivalent or
• Field Engineering Program graduate (GE Employees only)
• 5+ years of field engineering services experience
• Gas Turbine and/or Generator experience
• Ability to work effectively with minimum supervision
• Ability and willingness to mentor Field Engineers
• Ability to work effectively with minimum supervision
• Strong customer service mindset
• Strong organizational skills
• Experience working with virtual teams
• Strong project management skills
• Strong oral and written communication skills
• Strong interpersonal and leadership skills