Job Description

:

• To confirm reservations for rooms according to the room\xe2\x80\x99s availability.
• Accord the rates that are currently in effect and arrange the billing according to the hotel procedures.
• To handles all group tours/ conventions including the rooming list.
• To record all reservations neatly and accurately on prescribed forms.
• To neatly file all updated correspondence.
• To handle all Online Travel Agent bookings.
• To check incoming faxes and distribute them to the relevant people.
• To send out confirmation letter promptly if requested.
• To update guest history records, travel agency/ company records and account receivable records on a regular basis.
• To check any no show and cancellation report and file it together with the correspondence.
• To coordinate with both OTA\xe2\x80\x99s and Travel Agents and update the room allotment.
• To prepare Performa invoice for companies/ travel agents and follow up any prepayment before arrival.
• Maximize the revenue by closing the deal for any phone reservation and email enquiries.
• To maintain good working relationships with your own colleagues and all other departments.
• To have a complete understanding of and adhere to the hotel\xe2\x80\x99s policy relating to Fire, Hygiene, Health and Safety.
• To maintain the cleanliness of the working area.
• Perform other duties as may be assigned by the management from time to time.

Requirement:

• Minimum 1 year experience in relevant industry
• Posses excellent communication skills and interpersonal skills
• Ability to work under challenging environment
• Possessed good and strong network relationship
• Able to work shift
• Job Type: Full-time and part time

Job Types: Full-time, Permanent Salary: From RM2,500.00 per month Benefits:

• Meal provided
• Opportunities for promotion
• Professional development

Schedule:

• Day shift