Job Description

RESERVATIONS & OPERATIONS ASSISTANT

MINIMUM DIPLOMA /DEGREE

SALARY PACKAGE : RM 2,000 - RM 2,050

LOCATION : Work & stay at Genting Permai/Midhills - Hostel Provided

EPF, SOCSO, EIS, Annual Leave, Medical Claim.

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Job Requirements :-

1) Minimum Diploma or Bachelor's Degree in any field.

2) MUST have minimum 1 year working experience as reservation/customer service

3) Past working experience in Hotel industry/ Accommodation / Short stay/Homestay is advantage.

4) Looking for young, energetic, innovative person who eager to learn and grow with our company.

5) Good in Communication Skill and Customer Service.

6) MUST fluent in English, Malay and Mandarin is advantage.

7) MUST able to work in shift 2 cycle

8) MUST able to work 6 working days (off day on weekdays)

9) MUST able to Stay & Work in GENTING PERMAI. (Hostel is provided)

:-

1) Knowledge and Expertise in OTA platforms (Airbnb, Booking.com, Agoda, Expedia and Others)

2) Proficiency in Google Applications, OTA Extranets and Hotel PMS.

3) The reservation processes such as check-in/check-out, all reservation requests, changes and cancellation received by phone, email or third party request and provides attentive, courteous and efficient customer service at all times.

4) Produce and check daily reports, ensuring that the previous day's reservations are accurate and confirmations are sent.

5) Assist on daily auditing of sales and operation transactions.

6) Reservation through various networking such as via whatApps, e-mail, telephone and handle all guests inquiries and matters.

7) Handle certain operation's task

8) Ad-hoc task from superior/HOD

Welcome to apply! The journey to your next raise starts with a simple call.

Job Type: Full-time

Pay: RM2,000.00 - RM2,050.00 per month

Ability to commute/relocate:

Genting Highlands: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):

Do you able to work 6 working days Do you able work during Public Holiday
Education:

Diploma/Advanced Diploma (Required)
Experience:

Office Assistant: 1 year (Preferred)
Language:

English (Required) Bahasa (Required)
Work Location: In person