Manage and supervise daily restaurant operations to ensure smooth and efficient service.
Lead, train, and motivate staff to provide excellent customer experience.
Plan staff schedules and ensure sufficient manpower for all shifts.
Monitor food quality, hygiene, and cleanliness according to company standards and regulatory requirements.
Oversee inventory control, stock ordering, and cost management.
Handle customer feedback, complaints, and service recovery professionally.
Ensure compliance with food safety, health, and safety regulations.
Monitor sales performance and implement strategies to achieve revenue targets.
Coordinate with the kitchen team to maintain efficient workflow and timely service.
Conduct regular team briefings, performance evaluations, and provide coaching for staff improvement.
Prepare daily/weekly/monthly reports as required by management.
Perform any other duties assigned by the Area Manager or Management.
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