Oversee day-to-day restaurant operations, including staff management, inventory control, and quality assurance.
Ensure compliance with health and safety regulations, as well as restaurant policies.
Recruit, train, and supervise restaurant staff, including servers, chefs, and support staff.
Schedule and organize staff shift to optimize efficiency and meet business needs.
Conduct performance evaluations and provide constructive feedback.
Foster a customer-centric environment by ensuring excellent service standards.
Address customer feedback and resolve any issues to maintain customer satisfaction.
Manage budgetary concerns, including cost control, revenue growth, and profitability.
Monitor financial transactions, such as sales, expenses.
Collaborate with the chef to develop and update menus, ensuring variety and quality.
Set appropriate pricing strategies to achieve financial goals.
Implement marketing strategies to attract and retain customers.
Plan and execute promotions, events, and special initiatives.
Oversee inventory levels and order supplies as needed.
Provide ongoing training for staff to enhance skills and maintain high performance standards.
Stay informed about industry trends and incorporate best practices into restaurant operations.
Requirements:
Proven experience as a Restaurant Manager or in a similar role.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Knowledge of restaurant management software.
Understanding of financial aspects, including budgeting and profit and loss analysis.
Food safety and hygiene certification.
Job Type: Full-time
Pay: RM4,500.00 - RM6,000.00 per month
Benefits:
Health insurance
Maternity leave
Opportunities for promotion
Professional development
Work Location: In person
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