Job Description

• Minimum 5 years previous restaurant experience required; previous management experience preferred.
• Ability to work schedule of evenings, days, weekends and holidays.
• Excellent customer service to treat patrons like family.
• Strong communication skills to train and motivate employees.
• Strong time management skills and accuracy to deal with a variety of duties.

• Oversee daily operations, ensure the quality and standard of food and service to customers are maintained at the highest level
• Achieve company sales targets by leading the service crew in ensuring customer satisfaction, promoting and up-selling our products / promotions.
• Responsible for recruitment, training, lead, motivate, coach and discipline all new Supervisors and Station Crews to ensure that stablished cultural and core standards are met
• Respond efficiently and appropriately to customer complaints.
• Responsible to ensure the smooth daily operations and availability of sufficient manpower for the restaurant.
• Appraise staff performance and provide feedback to improve productivity.
• Organize and control cost and inventory of stock and maintenance of all equipment.
• Work closely and constantly communicates efficiently with all relevant department for any matters in relation to the smooth running of the restaurant operation.
• Ensure compliance with hygiene, sanitation and safety regulations.
• Observe physical condition and cleanliness of facilities and equipment in the outlet and make recommendations for corrections and improvements as needed.
• Perform other related tasks of food related safety, including conducting inspections at restaurant.