Job Description

The Restaurant Supervisor-Banquet will report to the Restaurant Manager and forms part of the F&B Banquet team who collectively deliver exceptional guest experiences.We are looking for individuals who have a good knowledge of food & beverage, a team player and enjoys to wow guests with outstanding service and hospitality.The Role of the Restaurant Supervisor

• To provide back up for the Manager and Assistant Managers and take responsibility in supervising and coordinating the daily activities and maintaining the highest standard of service established by the hotel
• Create and maintain a pleasant working environment and foster teamwork at all times
• Assist Restaurant Manager to constantly find ways to further increase revenues without sacrificing pre-determined standards
• He/ she is expected to deliver a high-quality experience to our guests and motivate our colleagues to ensure excellent customer service.

Preferred Qualifications And Skills

• Diploma or Certificate in Hotel Management/ Catering
• Minimum 2 to 4 years relevant job experience in similar capacity
• Knowledgeable about customer service and guest contact skills
• Knowledgeable about handling guest/colleague complaints and dealing with guests
• Previous experience in supervising and/or delegation
• Good in spoken and written English and Bahasa Malaysia
• Ability to communicate in other languages would be an advantage
• Computer literate with knowledge of Microsoft Windows and InfoGenesis System
• Pleasant with positive attitude
• Good communication and administrative skills
• Willing to work shift duties

Learn more about what it is like to work at Mandarin Oriental Hotel Group, visit us:

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Malaysia work authorization is required for this position.Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.Apply NowFirst Name (required) 841a7879Last Name (required) f304a653Email (required) 5152daccApply Please wait... DoneThank youWe are looking for an IT Assistant to join our team here at Mandarin Oriental Mayfair, London. Help build on the continued success of a new opening in the heart of Mayfair.We are seeking a dedicated and experienced F&B Supervisor to lead our banquet operations. If you are a committed professional, ready to contribute to the success of the Hotel, with passion for delivering exceptional banquet service, we invite you ...Management Officer (Rising Fan)Sign up for Job AlertsPlease indicate your department, category and hotel preferences and we will email you regular job alerts.First Name (required) ee215822Last Name (required) beae5b22Email (required) 352f2134Job Alert 7170c98aDepartments 9e48677d Departments a1c6913eCategories a203e8cb Categories 8889d607Hotel/Offices 2a939ce6 Hotel/Offices f56b8f8eSend Please wait... DoneThank youThis website uses cookies.We use cookies to personalise content such as job recommendations, and to analyse our traffic. You consent to our cookies if you click \xe2\x80\x9cI Accept.\xe2\x80\x9d If you click on \xe2\x80\x9cI Do Not Accept\xe2\x80\x9d then we will only use strictly necessary cookies, and you may have a deteriorated user experience. You can change your settings by clicking on the \xe2\x80\x9cMy Settings\xe2\x80\x9d link on the top right of your device.to read our Cookie Policy.to read our full Privacy Policy.I do not accept I acceptMandarin Oriental Hotel Group8th Floor, One Island East, Taikoo Place 18 Westlands Road, Quarry Bay, Hong Kong

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