Retail Analyst

Kuala Lumpur, Malaysia

Job Description


Role Responsibilities The primary focus of the role is to deliver analytics projects within the CPBB Analytics. The individual will be responsible for end to end analytics solution development, deployment, performance assessment etc. Also provides thought leadership and acts as a subject matter expert to design and recommend appropriate analytical solution in addressing key issues within the business Business Maintain internal data-mart. Client segmentation by Data Mining to identify the right variables for Segmentation Trend Analysis in CPBB Client book/ KPIs and highlight risk and opportunities to business Develop a full suite of Marketing Triggers/Analytics tools for Country. Preparation of monthly CPBB Clients Analytics packs Highlight the key trends to management Client profiling: Client segmentation, product mapping, need analysis and psychographics. Analyse and establish early predictors of performance for different channels Business Work with Digital Head and Cross functional teams to deliver on Digital transformation initiatives with data led insights on the key drivers to drive digital growth in country Create a strategy and plan for CPBB Banking to deliver their budget, consistent with global frameworks Design & implement campaigns to test hypothesis and generate insights Accountable for end to end management of campaign: Designing, Execution, Tracking Develop and agree with business on financial model for each campaign Liaise with business to develop client proposition and execution modalities Pre-post tracking of campaign for an agreed period Design segmentation and align campaign across customer and product life stage through customer channel of preference Effective governance on campaign and leads management enabled through regular governance forum and business performance reviews of preference Effective governance on campaign and leads management enabled through regular governance forum and business performance reviews Processes Continuously improve operational efficiency and process effectiveness Ensure effective management of operational risks within the function Comply with applicable internal policies, and external laws and regulations People & Talent Champion and act as role model of the group\'s values Drive an environment of collaboration, both within CPBB Banking and across the wider Group, to ensure issues are raised and blockages are resolved in a timely manner Risk Management Interpret the Group\'s financial information, identify key issues based on this information and put in place appropriate controls and measures. Ensure data security and data sharing through secured channels e.g. SharePoint in password protected files. Governance Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role Regulatory & Business Conduct Display exemplary conduct and live by the Group\'s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Retail Analytics for CPBB to achieve the outcomes set out in the Bank\'s Conduct Principles: [Fair Outcomes for Clients Effective Financial Markets Financial Crime Compliance The Right Environment.] . Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Group/Region Analytics teams Group / Region/Country Product & Segment Teams Group / Region / Country Channels/distribution Group / Region / Country Risk Analytics Teams Group / Regional / Country Business Teams Support functions including Finance, Technology, Analytics Operation QUALIFICATIONS TRAINING, LICENSES, MEMBERSHIPS AND CERTIFICATIONS Education - Post Graduate or University Degree Fresher or 1 years of relevant experience in Analytics / Banking / Financial Services Industry Our Ideal Candidate Analytics experience Campaign Management experience SAS, SQL Office tools (Excel/ PowerPoint) Project Management Skills Communication Skills MI Reporting & Data Management Benefit Measurement connecting to P&L About Standard Chartered We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we: . Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do . Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well . Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. . Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations . Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum . Flexible working options based around home and office locations, with flexible working patterns . Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits . A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning . Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

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Job Detail

  • Job Id
    JD1012246
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kuala Lumpur, Malaysia
  • Education
    Not mentioned