Job Description

ViQ Apparel Hiring! Full Time Retail Shop Manager in Perak, Perak, Perak, Earn up to MYR 4,000 + commission - Ricebowl

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Retail Shop Manager

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MYR3,500 - MYR4,000 Per Month

Commission: MYR500 - MYR2,000

, and +2 other locations

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Posted 21 hours ago Closing 14 Apr 2025

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Requirements

• 3-5 years of sales management experience in the fashion retail industry; experience in managing chain stores is preferred.
• Proven experience in sales management, with the ability to set sales plans and lead a team to achieve targets.
• Strong team management skills, capable of motivating and developing the sales team effectively.
• Excellent communication and coordination skills to collaborate across departments and enhance team efficiency.
• Talent development ability to train employees and improve the professional skills of sales staff.
• Customer-oriented mindset, focusing on customer needs and enhancing customer satisfaction.
• Ability to handle customer complaints appropriately and maintain brand reputation.
• Familiar with brand promotion and marketing strategies, able to assist in promotional activities.
• Knowledge of inventory management to optimize product allocation and minimize overstock and losses.
• Adaptability to the retail industry's fast-paced work environment, with the flexibility to work shifts or overtime.
• Strong stress management and execution skills to work efficiently in a high-paced environment.

Only shortlisted candidate will be notified.
Responsibilities
Sales Management (Sales Target Setting & Execution)

• Set sales targets and develop strategies to drive business growth.
• Monitor store or sales team performance to ensure sales targets are met.
• Analyze sales data, optimize sales processes, and improve conversion rates.

Team Management (Employee Training & Performance Evaluation)

• Responsible for recruiting, training, and managing the sales team to enhance professional skills.
• Develop incentive plans to boost employee motivation.
• Conduct performance evaluations, provide feedback, and suggest improvement plans.

Inventory & Merchandise Management

• Monitor inventory levels to ensure sufficient stock of best-selling products.
• Coordinate merchandise display to enhance store image and customer experience.
• Handle slow-moving inventory through promotions or strategic adjustments to reduce stock accumulation.

Customer Service & Marketing

• Provide excellent customer service to enhance customer satisfaction and loyalty.
• Handle customer complaints and maintain brand reputation.
• Participate in marketing activities, plan promotional campaigns, and increase brand exposure.

Financial & Cost Control

• Monitor store operating costs to improve profitability.
• Analyze sales data and develop appropriate pricing strategies.
• Control losses and optimize purchasing and inventory management.

Competition & Market Analysis

• Stay updated on market trends and competitor activities to adjust sales strategies accordingly.
• Collect customer feedback to improve products and services.

Benefits

• Medical Benefits
• Staff Discount
• Commission

Additional Benefits

• Annual Leave
• EPF / SOCSO / PCB
• Training Provided

Skills
Inventory Management Visual Merchandising Sales Management Customer Service Team Leadership
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