Job Description

Overall responsible for supporting the senior retail specialist to plan and execute the company\xe2\x80\x99s retail showroom operations, ensuring that the showroom is regularly cleaned and maintained, with ambience being optimally set, and that the company\xe2\x80\x99s respective range of brands and associated products are featured and showcased optimally for prospective client\xe2\x80\x99s experience. In doing so, coordinate and work closely with the account management (sales), client engagement (pre-sales), marketing, product management, customer service, admin (facilities management) team members to ensure showroom is clean, in tip-top condition, and operationally ready for clients\xe2\x80\x99 appointments for viewing. Also to support retail related sales activities as assigned by senior retail specialist. Detailed activities include:

• Support the senior retail specialist in coaching, guidance, and mentoring of the junior members to build and maintain an overall departmental operational effectiveness.

• Maintaining an in-depth understanding of the assigned range of product brands that the company is carrying, including the features and functions, product comparison and differentiation, pricing structure, general usage operations and applications, and installation process and warranty information, etc.

• Implement the retail showroom display and showcase configurations with assistance from customer service team on installation, marketing team on product and branding visual aid. Maintain up-to-date and ready copies of product brochures on display from marketing team, as well as cleanliness and comprehensiveness of working condition of showroom facilities with help from admin (facilities management) and customer service teams (repair and maintenance).

• Support senior retail specialist to coordinate, make logistical arrangement, and facilitate the hosting of clients\xe2\x80\x99 visit to the showroom; also support sales activities related to retail accounts.

• Implement standard operating procedures (SOPs) for governing all retail showroom\xe2\x80\x99s operational and management activities to ensure efficient, effective, and timely operations.

Job Requirements

Position Requirements

• Experience and Education: minimum 5 years working experience with respective stints in retail mgmt., in similar industry, with at least a diploma (or equivalent) in any general business majors.

• Personality: sense of ownership, responsibility, logical thinking, and effective planning, being proactive, details-oriented, and as a team player, also being firm and persuasive, and being honest. Good telephony and email writing skills, as well as good interpersonal communication and negotiation skills, including public speaking.

• Language: proficient in English and Bahasa Malaysia (oral and written); Mandarin and Cantonese (basic oral) would be an added advantage.

• Travelling: willing to make short stints (up to 1 week) of trips.

• IT Literacy: familiar with Microsoft office Excel, Word, and PowerPoint, and good to know SAP Business One.

Additional Information

Job Type: Permanent
Schedule:

• Monday to Friday

Skill Level

Management







About Orionis Technology (M) Sdn Bhd

Company overview

Bath+, an exclusive label for international bathroom brands owned by Orionis Technology (M) Sdn Bhd We are seeking dedicated individuals to be part of the team. VISION To be the trusted and synonymous name for private wellness in Asia Pacific, providing top quality, innovative, end-to-end defect free solution, with excellent after sales service, in bathroom industry. MISSION We strive to exceed customers\' expectations by translating our innovative and creative ideas into unique solutions, with proper planning, optimizing resources and executing efficient workflow, to support sustainable growth. VALUES We always innovative to breakthrough. We build business partnerships with credibility, integrity and dependability. 3D = C (Discipline, Dedications and Determinations are our commitments towards our customers) We share, we understand, and we co-learn as a cohesive and harmonious team, bath+family.