Rm 3500 Basic @ Mandarin Speaking Livechat Support (key Account) At Kl
Kuala Lumpur, Malaysia
Job Description
- Candidate with sales / customer service experience will be an added advantage
- Willing to commit on 5 days work (Monday - Friday).
- Working hours: 1pm - 9pm
- Strong social and communication skills.
- Proficient in basic office software.
- Familiarity with the local internet and entertainment industry market, especially in social media, live broadcasting, and other pan-entertainment products.
- Strong business acumen, goal-oriented, and self-motivated individuals preferred.
- Utilize WhatsApp and other channels to gather contact information of lost users and add them back to the platform.
- Initiate and maintain contact with users through various means, such as voice communication, daily chat, and game interaction, to enhance user activity and loyalty.
- Daily maintenance and tracking of user interactions, guiding users to actively engage and consume on the platform, and collecting feedback on user needs.
- Efficiently implement service policies and processes for users according to work requirement.
- Basic range: RM2,500 - RM3,500 + Monthly fixed allowance (RM100 Transport; RM400 Meal Allowance) + RM1,000 - RM1,500 Commission
- EPF & SOCSO
- Office location: KL Sentral
- 5 Working Days
- Training Provided
- Allowance Provided
Ricebowl
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Job Detail
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Job IdJD1060093
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:3500 per month
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned