Rm 3500 Mandarin Speaking Junior Customer Servicing Exe (seri Kembangan)

Kajang, Selangor, Malaysia

Job Description


Mohon

Kelayakan

  • Language proficiency: At least fluent (speak & write) in Mandarin and English
  • Knowledge in RM software- HubSpot will be an advantage
  • Experience in Retail Environment
  • Technology Savvy people
  • Open-minded, proactive, flexible and self-motivated
  • Positive energy, go challenging!!
  • Possess at least 1 year of customer relation management experience
Tanggungjawab
  • Delivering excellent customer service to customer via phone. This may be extended to other channels (email, live chat, social media) based on your skills.
  • Maintain related showroom/ warehouse order fulfilment system
  • On-time Customer Service Form sending & follow-up. Attend to customers\' inquiry and provide timely support whenever required
  • Maintaining high degree of integrity and confidentiality - keeping customers\' information confidential at all times.
  • Manage customer feedback, enquiries and response to complaint professionally
  • Assist in improving the process of the customer service department to ensure progress and smoother flow of operation.
  • Documentation handling & filing
Manfaat

AVAILABLE LOCATION : Taman Taming Jaya (Seri Kembangan)

WORKING HOUR: Monday to Friday 8.30-5.30pm, Alternate Saturday
  • BASIC up to RM 3500 + BONUS
  • Implement fast, systematic, and transparent INDIVIDUAL & GROUP Commission Scheme
  • 3 year OWN A Car & 5 year OWN A House INCENTIVE PLAN
  • ANNUAL LEAVE, MC LEAVE, MATERNITY LEAVE, HOLIDAY, CNY LEAVE, & Others
  • Your family overseas trip (We will take care of your family bonding if you are right person)
  • Personal development and learning ( We will help you grow and skill set development if you are right person)
  • Provide Online Job Training System, Management Trainee Program etc
  • Job Opportunity to go Germany, Italy or overseas to visit factories and design fair
  • Job Opportunity to participate with CEO and Founder go oversea to source products
Manfaat tambahan
  • 5 Working Days
  • Staff Activities
  • Training Provided
Soal Jawab Jawatan

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Job Detail

  • Job Id
    JD908840
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    3500 per month
  • Employment Status
    Permanent
  • Job Location
    Kajang, Selangor, Malaysia
  • Education
    Not mentioned