Rm 4200] Cantonese Speaking Customer Service Associate For Digital Industry (pj)
Ara Damansara, Selangor, Malaysia
Job Description
Requirements:
- Minimum SPM level or above
- Fresh graduates / entry level applicants are encouraged to apply
- Able to speak Cantonese fluently
- Proficiency in Traditional Mandarin and average English (verbal, read, typing)
- Willing to commit on 5 working days (Monday-Friday)
- Willing to work at 7:30am \xe2\x80\x93 6pm (Rotation shift)
- Willing to work at 9am \xe2\x80\x93 1pm (4 hours) on Saturday (If require)
- Fixed Sunday as offday
- Able to work in office Ara Damansara, Petaling Jaya (fully on-site)
- Preferable to start working on 18 November 2024
- Handling daily inbound calls, email, chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s services
- Maintain deep understand of standard operating procedures (SOP) to ensure highest and most accurate form of support
- Handling multiple chat with multiple issue at the same time
- Provide efficient service to troubleshoot technical problems
- Provide primary technical advice to customers with practical information and tools
- Work in a team to achieve the required KPI elements SLA
Job Majestic
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1068418
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:4000 - 4200 per month
-
Employment StatusPermanent
-
Job LocationAra Damansara, Selangor, Malaysia
-
EducationNot mentioned