Rm 4200] Cantonese Speaking Customer Service Executive For Digital Industry (pj)
Job Description
Requirements:Minimum SPM level or above
Fresh graduates / entry level applicants are encouraged to apply
Able to speak Cantonese fluently
Proficiency in Traditional Mandarin and average English (verbal, read, typing)
Willing to commit on 5 working days (Monday-Friday)
Willing to work at 7:30am \xe2\x80\x93 6pm (Rotation shift)
Willing to work at 9am \xe2\x80\x93 1pm (4 hours) on Saturday (If require)
Fixed Sunday as offday
Able to work in office Ara Damansara, Petaling Jaya (fully on-site)
Preferable to start working on 18 November 2024 Scopes:
- Handling daily inbound calls, email, chat to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company\'s services
- Maintain deep understand of standard operating procedures (SOP) to ensure highest and most accurate form of support
- Handling multiple chat with multiple issue at the same time
- Provide efficient service to troubleshoot technical problems
- Provide primary technical advice to customers with practical information and tools
- Work in a team to achieve the required KPI elements SLA
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Job Detail
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Job IdJD1066864
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:4000 - 4200 per month
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Employment StatusPermanent
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Job LocationAra Damansara, Selangor, Malaysia
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EducationNot mentioned