Candidate must possess with a minimum one (1) years of working experience in marketing communication and branding, or similar position.
Digitally savvy with excellent command of written English.
Good working attitude, able to work beyond regular working hours if required in meeting timelines and objectives and deliver under tight schedule.
Proficient in Microsoft office / Google workspace applications.
Have good understanding on visuals for ecommerce, social media, website and digital platforms will be adding advantage
Responsibilities
Maintain and perform a variety of daily administrative duties in order to ensure smooth running of Company business such as handle incoming and outgoing call, filling, photocopy and other day to day administrative duties.
Require to organize and update the data with accurate customer info record in the system.
Coordinating with other departments to ensure that customer requests are responded to in a timely manner
To perform daily and monthly report when require.
To monitor and follow up on handling customer related matters via email, phone call, WhatsApp etc.
Providing support to customers by answering questions and resolving problems
Identifying opportunities for improving customer satisfaction through surveys and focus groups
To perform any other assigned duties as immediate superior may require from time to time.
Benefits
Public Holiday Entitlement (All M'sia Holidays and State Holidays)
Career Progression Opportunities
Employee Referral Fees
Event Gathering Party
Refreshment Provided
Annual Adjustment & Yearly Bonus
Additional Benefits
5 Working Days
Medical Claim
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