Rm4,000 Hk Market Travel Booking Helpline Exec @ Pj (next To Lrt, On The Job Training Provided)

Kuala Lumpur, Malaysia

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Mohon

Kelayakan

Converse and writing fluently in Mandarin and Cantonese (read, speak, type) is a must.
Basic proficiency in English is acceptable.
A minimum SPM qualification is needed.
Willing to work 5 days per week, 24-hour rotational shifts (9 working hours including 1-hour break).
Able to work during weekends & public holidays.
Able to start work on 26 July 2023.

Tanggungjawab

Able to handle all inbound calls from customers about the company\'s product and services
Help customer resolves any issues or complaints regarding the company\'s product and services with high level of customer service
Assist the customers in solving their problems to ensure customer\'s satisfaction with providing professional customer support
Provide feedback on efficiency of whole customer support experience to manager and relevant departments

Manfaat

Salary Package: RM 3000 Basic + up to RM 300 KPI allowance + RM 700 Night Shift allowance
EPF + SOCSO, 14 days Annual Leaves, 12 days Medical Leaves
Opportunities for career advancement within the company.
Variety of facilities in the company (rest zone and cafeteria)
Free shuttle van service is provided to and from 2 locations- Subang Jaya Komuter (7.45am to 10.15pm)- Ara Damansara LRT (8.15am to 9.30pm)
1 month of training with basic salary will be provided.

Manfaat tambahan

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