Safety Operations Specialist
Bangsar, Kuala Lumpur, Malaysia
Job Description
Mohon
Penerangan Kerja
Kelayakan
- Diploma's degree and above in any discipline;
- At least 6 months of experience in account review, fraud or risk detection, or a similar role;
- Familarity with WeChat and common types of online fraus;
- Proficient in reading and understanding complex content in Mandarin;
- Detail-oriented, patient, and able to perform well udner pressure in a fast-paced, repetitive work environment.
- Willingness to work in shifts or on public holiday is preferred
- Handle user complaints related to WeChat account reviews, such as account ban. (This is not a customer service role, no direct interaction with user required)
- Review accounts and make decisions based on platform policies and guidelines;
- Collaborate with relevant teams to identify process imrpovements, ensuring efficiency and accuracy in appeals handling workflow
The salary and benefits are good, there are dedicated training channels, and the environment is clean and comfortable.
Manfaat tambahan
- Medical and Hospitalisation Leave
- Medical Insurance
- Training Provided
Risk Assessment Safety Management Emergency Response Planning Regulatory Compliance Incident Investigation Data Analysis
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.
Skills Required
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Job Detail
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Job IdJD1249025
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBangsar, Kuala Lumpur, Malaysia
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EducationNot mentioned