Sale Admin

Bangi, Malaysia

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To provide clerical and organizational support to company sales.
Assist in email correspondence i.e. reply when required to, depending on urgency/follow up on email content requirement such as product inquiries and etc.
Handle incoming phone calls and messaging inquiries.
Ensure data accuracy in server/system including product name, serial numbers and individual selling price.
Provides day-to-day administrative support.
Arrange and organize appointments for Customers.
Open and maintain customer accounts by recording account information
Resolve product or service problems by clarifying the customer\'s complaint: determining the cause of the problem
Recommend potential products or services to management by collecting customer information and customer needs
Identify and assess customers\' needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution
Able to track orders, process paperwork and ensure product or service are delivered on-time.
Assist with placement of orders, refunds, or exchanges
Issue Invoice / Receipt on Customer Order

Job Types: Full-time, Permanent, Fresh graduate Salary: RM1,500.00 - RM2,300.00 per month Benefits:

Schedule:

Supplemental pay types:

Experience:

Ability to Commute:

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