Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers\' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Review policy terms to determine whether handling compliance. Maintain and update SOP and record.
Enhance and improve current process.
Ensuring Customer Service satisfaction with clients
Following process and procedure of the Company.
Benefits
Attractive Commission
Attendance Allowance
Optical Allowance
Dental Allowance
Recognition awards
KPI Bonus
Annual Leave
Medical Leave
EPF
Socso
On Job Training provided
Flexible working environment
SkillsNegotiation Sales Forecasting Relationship Management CommunicationImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.
Ricebowl
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