Job Description

Roles & Responsibilities

We are seeking a dedicated Sales Admin Clerk to provide excellent support to our sales team. Your daily job duties include preparing pricing documentation and proposals for customers, responding to customer calls and emails, and assisting the sales staff in completing customer paperwork.

Responsibility

Administrative Tasks:

Managing and organizing sales-related data and documentation Creating and maintaining customer accounts and information Processing sales orders, invoices, and payments Handling general office administrative duties Preparing daily cash sales reports and monthly claims Document processing and filing systems management

Sales Support Functions:

Providing administrative support to the sales team Tracking and reporting sales metrics and performance Coordinating with Sales Representatives and other departments Assisting with sales forecasting and budget planning Responding to customer inquiries and resolving issues Managing online sales store performance and generating weekly reports

Customer Service:

Handling customer calls and inquiries Processing customer orders and maintaining order records Providing after-sales support to customers Assisting new customers with applications and registrations

Minimum Requirements

Education Requirements

Minimum: SPM (Sijil Pelajaran Malaysia) or equivalent O-Level certification Preferred: Higher Secondary/STPM/A-Level/Diploma in any field Advantageous: Background in Accounting, Business Administration, or related field

Essential Skills & Qualifications

Technical Skills:

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Basic computer literacy and PC skills Data entry capabilities with attention to detail
Language Requirements:

Good command of English and Bahasa Malaysia Ability to speak Chinese is an added advantage. Strong written and verbal communication skills
Experience:

Fresh graduates are welcome 1-2 years of relevant administrative experience preferred but not mandatory Customer service experience is advantageous
Personal Attributes:

Strong organizational skills Ability to multitask in fast-paced environments Good interpersonal and communication abilities Detail-oriented with high accuracy standards
Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,300.00 - RM2,800.00 per month

Benefits:

Opportunities for promotion
Work Location: In person