Job Description

Responsibilities:

• Data Management: Maintaining and updating customer databases, sales records, and other sales-related information. Ensuring data accuracy and completeness. Track sales activities, and update customer information.
• Order Processing: Handling sales orders from initiation to completion. This includes processing orders, coordinating with different departments (e.g., logistics, finance), and ensuring timely delivery to customers.
• Customer Communication: Serving as a point of contact for customers regarding order status, product information, pricing, and general inquiries. Resolving customer complaints or issues and escalating complex problems to the appropriate personnel.
• Sales Support: Assisting sales representatives in preparing sales proposals, quotations, and presentations. Providing necessary sales-related information and materials to the sales team.
• Sales Reporting: Assist Sales representative on compiling and preparing sales reports, performance metrics, and sales forecasts for management review.
• Coordinating Sales Meetings and Events: Scheduling sales meetings, conferences, and events. Assisting in preparing meeting agendas and materials.
• Inventory Management: Collaborating with the sales and inventory teams to monitor stock levels and ensure product availability for sales orders.
• Administrative Tasks: Performing general administrative duties, such as filing, organizing documents, etc.

Requirements:

• Diploma / Degree holder with formal business qualifications or equivalent
• 2-3 years relevant sales experience with a good exposure in sales coordination, sales support, or a similar role.
• Good communication and interpersonal skills to interact effectively with internal teams and external customers.
• Proficiency in CRM and MS Office suite (Word, Excel, PowerPoint).
• Knowledge in SAP is an advantage.
• Ability to multitask and prioritize tasks in a fast-paced, deadline-driven environment.
• Customer-centric mindset with a focus on delivering outstanding service.
• Self-motivated with a positive attitude and a strong desire to contribute to the success of the sales team

Reference Number:

587183

Contact Details:

raven_teo@persolkelly.com

Profession:

Others
Others

Company:

PERSOLKELLY Malaysia

Date Posted:

21/08/2023 8:05:00 PM

PersolKelly