Job Description

Duties and Responsibilities 1. Overall coordination of Sales Department\xe2\x80\x99s Administrative Functions. Responsible for developing, monitoring, and enhancing Total Sales Process. 2. Information Management a. Maintain Accurate Database of Customer and Prospect Information including Vendor Registrations, Account Profiling and other pre-sales info-data. b. Assist in preparation and delivery of Pre-Sales Information and Marketing Collaterals i.e. Standard Company Profiles, Letters of Introduction, Vendor Registrations enquiries, Sales Brochures, Media Kits, and other Sales-related Correspondence etc. c. Assist in Coordination of Social Media activities d. Receive and Funnel enquiries from SRRM website to appropriate Salesperson 3. Customer service \xe2\x80\x93 Assist Sales in day-to-day customer interactions, sales enquiries, complaints, appointments. 4. Assist in Events Coordination \xe2\x80\x93 Assist Sales in coordinating sales and marketing events e.g. Luncheons, Product Launches, Trainings, Demos, Media Briefings, Appreciations, etc.. 5. Assist in Preparation of Proposals, Reports, Marketing materials, i.e. Budgeting, Analysis, Forecasts, Reviews etc. Skills and Competencies 1. Proven Sales or Customer Service Experience 2. Good Leadership Skills 3. Strong Communication Skills (Written and Spoken English and Bahasa Melayu) 4. Competent in MS Word, Excel, and Powerpoint, 5. Grasp of General IT Concepts \xe2\x80\x93 Solutions/Software Development, Document Management Experience a plus 6. Own Transport a plus
The Sure-Reach Group started its core business in logistics in 2003, providing express delivery services. And in 2008, expanded its services to become a leading records management company in Malaysia, it earned a reputation for bringing innovation to the local scene. In 2008, Sure-Reach Records Management Sdn. Bhd. was formed to provide Total Records and Information Management (TRIM) services and solutions. Again, the Group created new benchmarks such as implementing the World\xe2\x80\x99s First integrated RFID Records Management facility. Today, the Group stands out as a prominent provider of TRIM services and solutions in Malaysia. Records Management Services - Secure Storage, Collection, Retrieval And Secure Destruction of Of Documents and Media. Document Imaging and Scanning EDMS and Data Capture Consulting and Training in ECM, Business Process Automation Services Robotic Process Automation (RPA) With a perfect combination of cutting-edge technologies and adoption of best practices, and a commitment to providing convenient, hassle-free and delightful customer experiences; Sure-Reach have received various international recognitions and certifications. OUR VISION To be the preferred Total Records and Information Management (TRIM) and EDMS services and solutions provider in the ASEAN region OUR MISSION To support customers in managing their business information more effectively and efficiently. To facilitate business process automation for a paperless office environment nationwide
Diploma / Advanced Diploma / Higher Graduate Diploma / DVM / DKM Level 4 / DLKM Level 5