Handle and respond to customer emails, calls, and queries such as purchase orders, deliveries, invoices, complaints, and stock checks.
Liaise with the Logistics, Procurement, and Warehouse departments to ensure timely deliveries.
Follow up or update customers on delivery schedule changes, if any.
Manage customer accounts and interact with them to provide and process information.
Administering pricing contracts for small and large enterprises.
Process purchase orders, prepare invoices, and delivery orders for daily shipments.
Generate quotations and collaborate with sales representatives.
Participate in and create continuous improvement projects within the team.
Communicate important feedback from the sales team and customers.
Ensure proper filing of documents and records.
Run reports, manage orders, and place orders for urgent inquiries.
Job Requirements:
Degree/Diploma in Business Studies / Administration Management.
1-3 years of working experience in Order Management/Customer Relationship Management/Supply Chain
Good time management, communication skills, analytical skills, attention to detail, and meticulousness.
Ability to work independently with minimal supervision, positive attitude, and a good team player.
The candidate must be able to work in fast-paced environment / MNC environment.
Familiar and highly literate with Microsoft Software (Word/Excel/Power Point).
Others Information:For those who have what it takes, please send in resume to: Consultant: Wei Li Email:Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdNo, 18, 2nd Floor, Jalan 14/14, 46100 Petaling Jaya, Selangor Tel : +603-7954 8440Lot No.28-03, 28th Floor, Public Bank Tower, No.19, Jalan Wong Ah Fook, 80000 Johor Bahru, Johor. Tel : 607 -2233 228