Client Interaction & Support : Respond to client inquiries about venue options, rates, and packages; provide information on hotel services and amenities; and act as a liaison between clients and the sales team.
Administrative Tasks : Maintain customer databases, process payments, and handle filing, data entry, and other administrative duties to support the sales department.
Sales Support : Assist the sales team in generating leads, preparing and sending proposals and contracts, and developing sales materials.
Event Coordination : Support the planning and execution of meetings and events, coordinating with various hotel departments to ensure they run smoothly.
Reporting & Research : Generate sales reports, monitor sales performance, and conduct market research and competitor analysis to identify new business opportunities.
Relationship Building : Network with existing and potential clients to build and maintain customer loyalty, and assist in promoting the hotel at events and trade shows.
Job Types: Full-time, Permanent
Pay: From RM1,800.00 per month
Benefits:
Free parking
Health insurance
Maternity leave
Meal provided
Opportunities for promotion
Parental leave
Professional development
Work Location: In person
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