2 to 5 years experience in indoor sales support or customer service support
Fluent in English and Bahasa Malaysia language
Basic knowledge in MS Excel
Ability to prioritize, organize and work under pressure
Knowledge in SAP is an added advantage
Fresh graduates are encouraged to apply
Responsibilities
Handle indoor sales support work, such as issue invoice, manage customer payment, prepare LC & shipping documents, arrange insurance for goods, arrange shipment etc
Manage order delivery process, liaise with internal and external parties to ensure the smooth delivery to customers
Attend to incoming calls, emails, messages from customer in the absence of sales representative or sales logistics manager, answer customer's inquiries
Maintain filling system to ensure all projects/ sales record files are filling proper & orderly
Undertake any ad hoc assignments assigned by the superior
Benefits
Flexible working time
Bonus
14 days annual leave
Special leave for marriage/ paternity
Outpatient medical claim (covered family members)
Body check-up subsidy
Medical insurance (covered family members)
Life insurance
Special token for marriage/ baby/ long services
Company events
EPF/SOCSO
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