Previous experience in sales administration or related field preferred.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
High attention to detail and accuracy in data entry and record-keeping.
Ability to work effectively both independently and as part of a team.
Willingness to work in the Semenyih, Selangor area.
Education
High school diploma or equivalent required.
Bachelor's degree in business administration or related field preferred.
TanggungjawabOrder Processing:
Process sales orders accurately and efficiently.
Ensure timely delivery to customers.
Coordinate with warehouse and logistics teams for prompt order fulfillment.
Customer Support:
Act as the primary point of contact for customer inquiries and concerns.
Address customer questions regarding products, pricing, and delivery schedules professionally.
Data Management:
Maintain and update customer databases, sales records, and relevant documentation.
Ensure data accuracy and completeness for sales analysis and forecasting.
Sales Reporting:
Generate and analyze sales reports regularly.
Highlight key metrics like sales trends, customer demographics, and product performance.
Provide insights to the sales team for better decision-making.
Inventory Management:
Monitor inventory levels and coordinate with the procurement team for stock replenishment.
Inform the sales team of potential shortages or delays in product availability.
Sales Coordination:
Collaborate with the sales team to ensure smooth operations.
Schedule meetings, prepare sales materials, and assist in creating sales presentations.
Administrative Support:
Provide administrative assistance to the sales team, including organizing travel, scheduling appointments, and preparing expense reports.
Quality Assurance:
Ensure adherence to company policies and procedures in all sales transactions.
Maintain high standards of customer service and professionalism.
Manfaat
Annual company bonus.
Medical allowances / Panel clinic.
Personal Accident (PA) insurance coverage.
Training and workshops provided.
Team-building activities and other company events.
Amazing opportunities for career progression.
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