Sales Customer Services

Kuala Lumpur, Malaysia

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At least 1 year of experience in online customer service or sales support is preferred.

Fluent in English, Mandarin and Malay.
Excellent online communication and negotiation skills, with the ability to build positive relationships with customers.
Ability to proactively close deals, with preference given to candidates with online sales or customer service experience.
Strong teamwork skills, able to collaborate with other departments to achieve sales goals.
Excellent problem-solving skills, capable of making quick decisions in urgent situations.
Basic understanding of sales processes and customer relationship management.
Strong time management and organizational skills, able to handle multiple tasks simultaneously.

Responsibilities

Initiate contact with potential customers through online channels to understand their needs.
Provide detailed information about products and services, answer customer queries, and facilitate sales.
Assist customers in completing the purchase process, ensure successful transactions, and record sales transaction information.
Process customer orders, ensuring accurate order information

Benefits

Additional Benefits

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