Job Description

Genting Malaysia Berhad

Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.

With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.

If you are searching for a dynamic career full of exciting growth opportunities; look no further and join us today!

• Regular visits to agents\' office to build rapport (eg. Operations team, account dept).

• Support agents to resolve enquiries, issues and roadblocks.
• Close communications with agent to ensure agents get current updates on info/ promotions and to promote Genting\'s products and services.

• Support agents with other business segment besides FIT and series tour groups.(ie Incentive/Student Groups/other special interest).

• Submit recommendation to immediate superior to support agents request for any special rates/waiver of cancellation charges/new development/complimentary stay/annual dinner vouchers.
• Cross-sell other products to increase revenue (attractions).
• Handling agent with MICE enquiries.
• Assist Tour sales colleagues with follow up as and when required.

Be part of an exciting history-in-the-making, help shape the future with us. This is a golden opportunity for you to establish a strong foundation for a great career within the company. Apply now!

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Genting