Job Description

Job Scope \xc2\xb7 Follow-up with client\xe2\x80\x99s response and feedback on company\xe2\x80\x99s commercial proposal, and respond to client expectation upon discussion with superior. \xc2\xb7 Liaise with customers and inter division on enquiries, orders, invoicing and other sales related communication. \xc2\xb7 Actively contact customers through phone, emails and meetings for follow-up and after sales service. \xc2\xb7 Conduct market research and evaluate customer needs to stay current on industry trends. \xc2\xb7 Conduct sales presentations on products and services to potential and existing customers. \xc2\xb7 Build good rapport and maintaining relationships with prospect and existing clients. \xc2\xb7 Establish strong client base and develop strategies to retain and secure existing customers. \xc2\xb7 Attend to customer complaints and establisheffective discussion with operation team to resolve issue within shortest time possible. \xc2\xb7 Conduct market research and evaluate customer needs to stay current on industry trends. \xc2\xb7 Review quotation according to client needs and requirements. \xc2\xb7 Monitor and follow up on status of ongoing jobs or customer order to ensure goods and services are delivered to clients within designated timeline. \xc2\xb7 Review and ensure sales invoice and sales progress reports are accurate and up to date. \xc2\xb7 Follow-up with clients to ensure timely collection and update Accounts Department on payment received. \xc2\xb7 Attend to customer complaints and establisheffective discussion with operation team to resolve issue within shortest time possible. \xc2\xb7 Participate on behalf of company in exhibitions, events or conferences. \xc2\xb7 Perform any other duties as assigned by the superior or management. \xc2\xb7 To ensure client\xe2\x80\x99s needs and requirements are attended and responded in a timely manner \xc2\xb7 To collaborate with Business Development Executive to create strategic and efficient methods to maintain profitability. \xc2\xb7 To develop good relationship with customers to maintain effective customer retention. \xc2\xb7 Excellent customer service and sales skills \xc2\xb7 Organized and self-motivated \xc2\xb7 Team player with effective communication Qualification Required \xc2\xb7 Minimum Degree in Business Administration, Business Studies or equivalent. \xc2\xb7 Minimum 2 years in sales or relevant working experience. \xc2\xb7 Competency in English and computer literate Job Type: Full-time Salary: RM2,500.00 - RM3,000.00 per month Benefits:

• Health insurance

Ability to commute/relocate:

• Miri: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor\'s (Required)

Experience:

• Sales: 2 years (Required)

Language:

• Mandarin (Required)
• English (Required)

• Health insurance