Job Description

JOB RESPONSIBILITY: 1. Generating Sales To maximizing sales and commercial opportunities in the following areas:

• Maximize the sales return per square foot from the store by utilizing all

the information and resources available effectively.

• Increase average basket and overall transactions of the responsible

business unit.

• Actively implement sales promotions and follow the selling plan given by

the Commercial Manager and Buyer.

• Lead the team to manage seasonal change according to the seasonal guide

provided and ensure high standard of merchandising display to promote better shopping experience and increase sales.

• Analyses sales figure and seek ways to increase sales via looking into areas

of strengths and weaknesses guided by commercial numbers and on floor observation.

• Use stock management systems to ensure the optimum stock availability

and proactive on following up of stocks to ensure ASR run is at optimal level, maintain correct BTF, inter-store transfer, close feedback and communication with merchandise team on stocks requirement, efficient movement of stocks within store i.e. receiving to floor and fitting room to floor.

• Implement best practices following the commercial management toolkit

as guide to better manage the commercial aspect of the store business.

• Lead and motivate the team to achieve daily target set.

2. Customer Service

• To ensure high standards of customer service is provided across the store

by monitoring and implementing the Company\xe2\x80\x99s service values

• Provide a comfortable and convenient shopping environment by

maintaining effective merchandise displays and clear ticketing

• Provide a level of service on the sales floor that is welcoming, attentive,

and knowledgeable and when the customer wants it. Ensure all staff adhere to the service standards required.

• Enable customers to pay quickly, efficiently, easily and with goodwill.

• Handle all enquiries quickly and effectively in a helpful and friendly manner

• Responding to customer complaints and comments

3. Use of Space and Department Presentation

• In liaison with the Commercial Manager, according to the clearance lists

provided by the Merchandise team.

• Make the best use of the space available by using the correct

interpretation of commercial information and current merchandise group\xe2\x80\x99s policies.

• Work with the Visual Merchandising Department to ensure that the items

planned to be promoted are given priority of display within the store.

• Make the best use of the space available by using the correct

interpretation of commercial information and current merchandise group\xe2\x80\x99s policies.

• Present the store in an attractive way, maintaining high standards

throughout.

• Maintain the planogram of store according to the layout/planogram

planned. 4. Management of Merchandise

• Maintain and monitor the supply of stock to the sales floor to ensure

maximum return on the investment in inventory

• Monito the sales performance and be fully responsible for stock

replenishment or returns

• Plan and control stock levels held in the store stockrooms

• Provide timely feedback to the Buyers on all appreciation and

markdown action, including aged/slow selling merchandise and ensure effective clearance of stocks

• Manage, control and supervise the store stock take exercise to ensure

the accuracy of the result

• Be responsible for good stock management to prevent unknown stock

losses. 5. Operational Efficiency

• Be responsible and ensure fully compliance of the standard SOP,

procedures, rules and regulations and profit protection measures set by the company.

• Minimize losses and maximize the profitability of the store by assisting

in the achievement of agreed targets for staff costs, theft and loss and controllable expenses

• Using all the available information, forward plan for seasonal changes in

sales, covering, sales events and promotions, space and equipment needs and appropriate stock availability

• Ensure that price changes are administered accurately

• Adhere to legal and company regulations, policies and ensure company

assets are safeguarded through implementing all policies relating to health and safety, security.

• Be involved in setting and subsequently achieving store targets and

objectives. 6. Managerial

• Lead, motivate and mentor the team in achieving high level

performance and productive.

• Management of sales team including training needs of each individual

team member, performance reviews and appraisals

• Establish clear Ensure all communication from support team is shared

with all tea mates

• Plan his most suited work schedule of the team to ensure good coverage

according to the business peaks

• Support the store/commercial manager on cultivating and building a

sales and service working culture in the store/working premise. 7. Cost Control

• Support the commercial/sales manager effort in ensuring store

operation expenses are in line with the budget allocation 8. Others

• Any such other duties which maybe assigned by Management from time

to time JOB REQUIREMENTS:

• At least 1 year of Sales Manager Experience in Retail Industry (Food).
• At least completed 2 dose of vaccination.
• Can speak Malay & English
• At least got Diploma education level

Job Type: Full-time Salary: RM3,500.00 - RM4,500.00 per month Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales Manager: 1 year (Preferred)