Job Description

Traders Hotel Kuala Lumpur

Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really matters.

Located at the heart of the Kuala Lumpur city Centre, Traders Hotel by Shangri-La is looking for a dynamic, passionate, and multi-skilled talent in delivering our Asian hospitality.

As Assistant Sales Manager/Sales Manager we rely on you:

• Implement sales action plan to selected market areas as outlined in the marketing plan and effective account management to optimize business opportunities and provides updates to Director of Sales.
• Conduct daily sales calls and arrange familiarization/site inspection to hotels by corporate clients.
• Attends all pre-conference and post-conference meetings, as required, arranged by the events department.
• Promote and forward sales leads for other Shangri-La hotels.
• Aggressively source new business opportunity within industries through the assigned daily sales visit to volume corporate account by conducting minimum sales calls a week.
• Closely follows up with business leads, assigned project or duties and advise Director of Sales the job progress.
• Demonstrate strong negotiations skill to maximize the hotel profit in all revenue producing areas.

• Bachelor Degree or Diploma in Tourism/ Hospitality/ Hotel Management.
• Good command in writing & speaking English. Able to speak other languages will be an added advantage.
• Performs all duties and responsibilities in a timely and efficient manner.
• Maintains the highest standards of professionalism and attitude towards all hotel guests, clients, and employees.
• Develop and maintain close working relationship with all departments throughout the hotel.
• Inform concerned departments important VIP/group arrival well in advance.
• Good knowledge of computer (office) software and operates office equipment skillfully.
• Due to work permit restrictions, only citizens of Malaysia and Permanent Residents of Malaysia shall be considered.

Shangri-La Hotels & Resorts