Job Description

We are now ONE! #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia\'s most inspiring telco-tech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians. In this role at CelcomDigi, you will be managing Sales Supervisors and Sales Executives in the assigned sales clusters. Oversee Prepaid, Postpaid and fibre businesses in the Open Channel and Modern Trade Channel. Execute sales programs, analyze performance, monitor dealer/Modern Trade touch points performance, observe competitors, propose actions for competitiveness, achieve sales targets, participate in on-ground activities, and troubleshoot system/product queries for dealers and frontliners. Responsibilities: People Manager of Sales Supervisor & Sales Executives under own allocated Area. Hence to coach, mentor, grow and engage Sales Supervisors & Sales Executives to maximize their performance and potential. Area (States) Owner to all Telco Prepaid & Postpaid related businesses under category of Open Channel & Modern Trade. Plan, develop and execute quarterly tactical sales program to achieve Prepaid & Postpaid target set upon. Perform Basic Performance Analysis to help translate to action items. Monitor dealers\' performance by Clusters to ensure dealers are on par with CelcomDigi\'s current product promo/channel or segment programs. Observe and report competitor activities/programs in respective Clusters and review its effectiveness/ threat/ opportunities towards CelcomDigi. To propose Quick Win actions to maintain competitive within Clusters. Responsible for Cluster pyramid health following guidelines as directed by Sales & Distribution Team. To achieve sales targets for reloads & quality activations leading to revenue increase. Plan & execute overall Open Channel expansion, based on existing Prepaid & Postpaid consumer density and new market opportunities. To explore green fields areas within a Cluster for further expansion. Participate in all on-ground activities such as Events, Roadshows, Roving, etc. Troubleshoot dealer and frontliner system / product related queries. Requirements: Min. Diploma/Degree in any field Min. 8-10 years of experience in similar role in Dealer/Distribution/Telco Operations, Marketing / Business Administration in Telecommunication, Information Tecnology and/or FMCG Industries Experience in leading and managing medium to large size of sales team Great at planning and execution of sales related campaigns Strong in negotiations skills Able to Analyse & Problem Solve Proficient spoken and written English & Bahasa Melayu (other local languages are a plus) Flexible, able to work during weekend or at odd hours Must Possess Own Transport with Valid Licenses

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