Job Description This role is a part of Internal Operations function which ensures a seamless operational support for the division, managing finance and administrative processes while driving efficiency and resource optimization across all departments. Responsibilities Manage day to day finance…
Job Description The role involves analyzing and reporting on vandalism incidents to identify risks and trends, recommending data driven preventive measures, and supporting anti vandalism initiatives across network and store sites. It includes collaborating with police and authorities, conducting post…
Job Description Privacy Department | Senior Privacy Specialist Division: Corporate Affairs Reports to: Head of Privacy (Data Protection Officer) Location: CelcomDigi Tower Role Overview As CelcomDigi evolves into a tech telco, the Privacy Specialist plays a critical role in ensuring…
Job Description We are looking for a Senior Digital Platform Ops Specialist to lead and manage a squad responsible for the end to end stability, performance, and reliability of CelcomDigi's digital platforms that support our consumer and enterprise services. This…
Job Description We are seeking a Senior Channel Planning Specialist (Open Channel) to design and optimize income models, incentives, and channel strategies that drive subscriber growth and market competitiveness. This role will lead tactical initiatives, manage budgets, and collaborate with…
Job Description This role focuses on optimizing the customer journey or designing new journeys for prepaid and postpaid product related offerings. This includes understanding customer needs and preferences related to product features, pricing, and lifecycle management, and collaborating with product…
Job Description This role is on a 12 month 3rd Party contract To support the Finance team in reviewing, validating, and reclassifying prior period Universal Service Provision (USP) claim transactions to ensure proper accounting treatment and alignment with the General…
Job Description The role involves driving and implementing Health, Safety and Environment (HSE) policies and procedures in compliance with local regulations, ensuring health, safety, and environmental measures are implemented to reduce risks, and managing HSS and SCM programs across the…
Job Description The Head of Section, Sales Channel Management is responsible for strategizing and driving the overall sales channel including Franchise and Retail by achieving the volume/value/profitability targets. This role involves managing the sales team and channels, understanding market trends,…
Are you a creative and tech savvy professional ready to shape the future of marketing? We're looking for a CreativeX Senior Specialist to join our team, with a special focus on Generative AI & Creative Automation. In this role, you…
Role Summary Lead network planning and design for transport and access layers, ensuring quality, resiliency, and cost efficiency. Drive architecture, capacity planning, regulatory projects, performance analysis, vendor engagement, sourcing, and governance while coaching teams to achieve operational excellence and strategic…
Job Description The role involves driving and implementing Health, Safety and Environment (HSE) policies and procedures in compliance with local regulations, ensuring health, safety, and environmental measures are implemented to reduce risks, and managing HSS and SCM programs across the…
Job Description We are looking for detail oriented and proactive Legal Counsel to join our Legal Corporate & Governance team. As the Legal Counsel, you will help oversee legal matters pertaining to corporate exercises, financing matters, governance advisory as well…
Job Description In this role at CelcomDigi, you will have the opportunity to work on interesting projects within the Consumer Business division. You will oversee high complexed end to end project lifecycles, ensuring alignment with business goals, adherence to governance…
Job Description The PMO Specialist within our Automation and Transformation team is responsible for leading strategic retail automation projects across various channels. This role involves spearheading solution development, providing expert guidance, identifying opportunities for automation, researching, evaluating, and recommending best…
Job Description To drive Sales and Retail organization performance management processes aiding management's decision making including but not limited to strategy business financial modeling, target setting, forecasting, business operation performance reporting and impact assessment, deviation analysis of a wide range…
Job Description The Automation and Transformation Specialist is responsible for leading strategic retail automation projects across various channels. This role involves spearheading solution development, providing expert guidance, identifying opportunities for automation, researching, evaluating, and recommending best in class automation technologies,…
Job Description The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The…
Job Description Responsible for developing and managing both base and tactical incentive schemes to drive divisional KPIs and annual revenue growth. This includes planning and executing sales challenge programs, analyzing ROI and financial outcomes, and ensuring compliance and governance throughout.…
Job Description The SME Centralized Planning role is focused on harmonizing, synergizing, and expanding tools, systems, data, documents, processes, and systems for network use. The role serves as a key interface for internal and external stakeholders and oversees various responsibilities…
Job Description The role supports the ambition of cultivating a learning culture within CelcomDigi by managing learning and development activities across CelcomDigi. You will assist in ensuring an engaging and seamless learning experience for our employees through the creation of…
Job Description Responsible for developing and executing comprehensive warehousing governance and audit strategies that align with CelcomDigi's overall business objectives. This role leads governance operations by ensuring compliance with laws, regulations, and industry standards while driving efficiency, transparency, and continuous…
You are: (personality/competencies, etc.) Detailed Oriented & Analytic : Love digging into data, comparing prices and Accuracy matters the love to catch small things others might miss Persuasive Communicator / Influencer : Confident negotiator with strong verbal and written communication…
Job Description We are seeking an experienced and visionary Head of Enterprise Business & Innoco Marcomm with deep expertise in the telecommunications industry and a strong specialization in Enterprise Business Solutions and tech solutions. This leader will spearhead marketing and…
Job Description Celcom and Digi have merged with the aim to create Malaysia's most inspiring telco tech company, building on two well loved brands with over six decades of combined strengths in innovation and connecting Malaysians. Join our CX Transformation…
Job Description Join our Customer Experience (CX) Transformation pillar and be a key player in reimagining how we interact with our customers. We're passionate about crafting seamless and enjoyable experiences across all touchpoints, using data driven insights and innovative approaches…
Job Description The Growth Marketing Specialist (AI Innovation) is a key driver in embedding AI capabilities across GTM functions to accelerate automation, enable hyper personalisation, and enhance operational efficiency. Embedded within the Growth Marketing team, this role focuses on introducing…
Job Description The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The…
Job Description The Sales Supervisor is responsible for leading and managing a team of frontliners and supporting channel partners to drive sales performance across assigned territories. This role involves executing channel strategies, overseeing day to day sales activities, ensuring visibility…
Job Description We are looking for a dynamic and strategically minded Unit Head, Marcomm (Corporate & Internal Brand) to lead the development and execution of high impact brand campaigns across corporate, cultural, and internal brand initiatives. This role is central…
Job Description The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The…
Are you a creative and tech savvy professional ready to shape the future of marketing? We're looking for a CreativeX Senior Specialist to join our team, with a special focus on Generative AI & Creative Automation. In this role, you…
Job Description In this role at CelcomDigi, you will be responsible for the end to end stability, performance, and scalability of digital platforms that support our consumer and enterprise services. You will drive operational excellence, vendor governance, incident management and…
Job Description The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The…
Job Description As a MarComm (Prepaid & Youth) Specialist at CelcomDigi, you will play a pivotal role in shaping and executing integrated marketing communications for our prepaid and youth segments. Working closely with the Unit Head, you will drive high…
Job Description The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The…
Job Description In this role at CelcomDigi, you will oversee and lead the cost management function for Technology division to drive financial performance (not limited to CAPEX/OPEX/COGS) and strategic initiatives (not limited to OE, sourcing related activities supporting financial performance…
Job Description In this role at CelcomDigi as the Unit Head Outbound Sales Planning, you will be responsible for developing and implementing strategic outbound sales plans to achieve sales targets and revenue goals. You will lead and mentor the sales…
Job Description In this role at CelcomDigi, you will perform audit tasks according to the annual audit plan, prepare clear reports on internal controls and processes, document audit work, monitor action plan progress, uphold quality standards, and assist senior auditors…
Job Description The Internal Auditor is responsible for performing audit assignments with an established scope, approach, and techniques based on the approved Annual Audit Plan. The role involves preparing concise audit reports and supporting audit findings with root causes, communicating…
Job Description In this role at CelcomDigi, you will oversee and lead the cost management function for Technology division to drive financial performance (not limited to CAPEX/OPEX/COGS) and strategic initiatives (not limited to OE, sourcing related activities supporting financial performance…
In this role at CelcomDigi, you will be part of the cost management function for Technology division to drive financial performance (not limited to CAPEX/OPEX/COGS) and strategic initiatives (not limited to OE, sourcing related activities supporting financial performance for Tech,…
Job Description Responsibilities Financial Reporting & Compliance Lead Group Consolidation, Entity Financial Reporting, Principal Reporting, MCMC Reporting, Accounting Separation, and Management Reporting. This includes (but not limited to) consolidation for Group GL entries, records, accruals, and allocation adjustments in ensuring…
Job Description The Sales Supervisor is responsible for leading and managing a team of frontliners and supporting channel partners to drive sales performance across assigned territories. This role involves executing channel strategies, overseeing day to day sales activities, ensuring visibility…
Job Description The Senior, Performance Management and Insights is responsible for preparing, reviewing, and monitoring sales performance on a daily, weekly, and monthly basis. This role provides actionable insights into business performance, identifies potential risks or gaps, and recommends mitigation…
Job Summary The IT Network Analyst is responsible for managing and operating complex IT network infrastructure with SDN (Cisco ACI), NG Firewalls and F5 LTM/ASM, and Network Tapping (RSPAN, ERSPAN). The role includes in depth work on dynamic routing protocols…
Job Description In this role at CelcomDigi, you will perform audit tasks according to the annual audit plan, prepare clear reports on internal controls and processes, document audit work, monitor action plan progress, uphold quality standards, and assist senior auditors…
Job Description This role is responsible for driving optimal value extraction across channels and programs by aligning them with overall business performance and productivity goals. It is supported by performance forecasting and financial modeling that detail key business drivers, revenue…
Job Description We are looking for a strategic, results oriented leader to drive customer journey transformation, operating model innovation, and retail marketing execution. Positioned at the crossroads of customer experience, retail operations, and marketing, this role is accountable for designing…
Job Description The Sales Supervisor is responsible for leading and managing a team of frontliners and supporting channel partners to drive sales performance across assigned territories. This role involves executing channel strategies, overseeing day to day sales activities, ensuring visibility…
Role Summary In this role at CelcomDigi, you will be responsible to gather, analyse and interpret data to gain deep understanding of consumer behaviour, market and industry trends and competitive landscape, both locally and globally, ultimately providing actionable insights for…
Job Description The Automation and Transformation Specialist is responsible for leading strategic retail automation projects across various channels. This role involves spearheading solution development, providing expert guidance, identifying opportunities for automation, researching, evaluating, and recommending best in class automation technologies,…
Job Description The Account Manager is responsible for managing the overall performance and day to day operations of Controlled Channel Partners and their respective outlets. The role focuses on driving the growth of Postpaid sales distribution while ensuring effective channel…
Role Summary The Sales Executive is responsible for managing all Telco Prepaid and Postpaid related businesses in their designated area, ensuring visibility of the company's services, executing sales strategies, and managing dealer and product related issues. Position: Sales Executive Location:…
Job Description The Sales Supervisor is responsible for leading and managing a team of frontliners and supporting channel partners to drive sales performance across assigned territories. This role involves executing channel strategies, overseeing day to day sales activities, ensuring visibility…
Job Description The Fibre Sales Executive is responsible for promoting and selling CelcomDigi fibre products through various channels, including manning sales booths at designated locations and conducting door to door outreach. The role involves delivering clear and accurate product information,…
Job Description The Sales Executive (Sales Channel Management) is responsible for driving sales performance through effective engagement and support of assigned sales channels. This includes managing relationships with channel partners, retailers, and agents to ensure sales targets are met. The…
Job Description Responsibilities Sourcing Execution Analyze and validate sourcing requirements from Business Users and Category Managers. Implement category management sourcing strategies, including category specific actions and supporting target development and delivery of saving targets. Prepare, execute, and analyze biddings and…
Job Summary HoU for Cyber Threat & Incident (CTI) is responsible for quickly finding and fixing security problems and threats in the organization. This job involves finding Indicators of Compromise (IOCs), potential threats, and using the information to protect CelcomDigi's…
Role Summary This is a 2 years fixed term contract role. The Account Manager is accountable for overseeing the performance and daily operations of Controlled Channel Partners and their outlets, while driving the expansion of Postpaid sales distribution. This role…
Job Description In this role at CelcomDigi, you will be responsible for the end to end stability, performance, and scalability of digital platforms that support our consumer and enterprise services. You will drive operational excellence, vendor governance, incident management and…
Job Description The Supply Chain Management Specialist role is to lead OSH and social compliance initiatives, managing business partner risks, strengthening ESG practices, and promoting safe, ethical, and legally compliant operations across the supply chain. The person is responsible for…
Job Description Prior experience in drafting, reviewing and negotiating a wide variety of commercial / procurement contracts ranging from supply, consignment and/or framework agreements. Basic understanding and ability to review all forms of IT or technology related contracts including but…
Role Summary The Sales Executive is responsible for managing all Telco Prepaid and Postpaid related businesses in their designated area, ensuring visibility of the company's services, executing sales strategies, and managing dealer and product related issues. Position: Sales Executive Location:…
Job Description The Sales Executive is responsible for managing all Telco Prepaid and Postpaid related businesses in their designated area, ensuring visibility of the company's services, executing sales strategies, and managing dealer and product related issues. Position: Sales Executive Location:…
Role Summary The Sales Executive is responsible for managing all Telco Prepaid and Postpaid related businesses in their designated area, ensuring visibility of the company's services, executing sales strategies, and managing dealer and product related issues. Position: Sales Executive Location:…
Job Description This is a 2 years contract role based in Sandakan,Sabah. We are looking for Sales Supervisors who are driven and competitive to join our dynamic sales team to support the business in driving revenue and growth of CelcomDigi…
Role Summary This position manages celcomdigi branded stores roll out and keeping them in good conditions, via strong and structured project management. Main tasks include but not limited in all the above mentioned new stores roll out and existing stores…
Overview Intern will be trained on overall customer journey and assigned to front facing customers that require non sales services at CD Stores. CD intern placed at designated CD Store is required to arrive at CD Store punctually at 9.30…
You are: (personality/competencies, etc.) Strong at managing KPIs and deliverables to ensure it is aligned with Company's ambition and goals Passionate in understanding what drives performance of the Company and its line of businesses Driven in finding opportunities or solutions…
Job Summary We are looking for a dynamic and results driven AI Ops Engineer to join our AI & Automation team. The ideal candidate will play a pivotal role in enabling and managing production environments for our GenAI products, ensuring…
Role Summary This is a 6 months contract role based in Taman Molek, Johor. This role supports trade marketing by developing channel strategies, managing point of sale materials, and executing promotions. It involves analyzing sales data, tracking budgets, researching competitors,…
Job Description The role focuses on driving the core prepaid business and its key segments, collaborating with various departments to create and implement impactful marketing strategies. Responsibilities Strategic Planning & Brand Management Work alongside the Unit Head, MarComm (Prepaid &…
Overview As an intern at CelcomDigi, you will gain valuable hands on experience at Malaysia's leading telco tech company. Under the guidance of your manager and team, you will actively contribute to meaningful projects, collaborate across functions, and bring forward…
Job Description Establish and maintain project management frameworks, support project teams, ensure governance and quality assurance, manage project tracking and reporting, oversee procurement and financials, support audits, and facilitate collaboration, communication, and onboarding/offboarding across technology projects and programs. Responsibilities Establish…
Role Summary Lead and execute 5GC/PS Core (DPI) projects, ensuring timely delivery and budget adherence. Provide technical consultancy, manage network design, capacity planning, and integration. Liaise with vendors, stakeholders, and internal teams to support new services deployment. Responsibilities Lead, champion…
Job Description Experienced SAP consultant with expertise in full cycle implementations, cross module integration, and business process documentation. Skilled in stakeholder engagement, training, and solutioning. Adept at leading workshops, managing rollouts, and delivering user support across SAP Financial and Asset…
Job Summary Focused and performance oriented to deliver high standards of sales & customer experience as per Customer Service and Experience (CSE) strategy and business model. Responsibilities Conducting product demonstrations. Execution of retail operations activities and application of effective sales…
Role Summary In this role at CelcomDigi, you are responsible to develop and execute a comprehensive 'Customer Management and Engagement' (CME) program to build a close network of customers, with the objectives to (1) obtain their direct, honest and constructive…
Role Summary In this role at CelcomDigi, you will be responsible of overseeing and optimizing the customer journey within retail environments while ensuring the alignment of strategic business objectives. The role bridges the gap between customer experience, operational efficiency, and…
Job Description The Internal Auditor is responsible for performing audit assignments with an established scope, approach, and techniques based on the approved Annual Audit Plan. The role involves preparing concise audit reports and supporting audit findings with root causes, communicating…
Role Summary This role designs and manages incentive programs, aligning them with company goals. They analyze data, manage budgets, engage stakeholders, and stay current on retail trends to optimize program effectiveness and drive sales and satisfaction. Responsibilities: Program Design &…
Job Description We are seeking a Senior Contract Management Specialist to join our Contract Management team within the Procurement department. This role involves managing a mix of high value, complex contracts and a high volume of routine contract renewals, spanning…
Role Summary This role manages channel income and incentives, focusing on subscriber acquisition and postpaid growth. It leads campaign planning, performance monitoring, and stakeholder engagement, ensuring alignment with company targets and efficient budget management, while driving channel sustainability and operational…
Job Description In this role at CelcomDigi, you are responsible to prepare and analyse financial statements for Customer Experience Division (CXD), ensuring full accuracy and compliance with accounting standards and policies as mandated by the organization. You are required to…
Role Summary This is a contract role. In this role at CelcomDigi, you will attend to calls, email or portal 's escalation from Celcomdigi Partners and resolve for them. Responsibilities: Answer incoming calls in a timely manner from Celcomdigi Partners.…
Job Description In this role at CelcomDigi, you will drive the development of the Technology Vision, Strategy and Architecture of the organization. Lead the Digital Transformation Roadmap through cohesive Technology Strategy and Architecture. You will be the key partner to…
Job Description: Focused on designing, implementing, and maintaining the Sales and Distribution (SD) & Warehouse Management (WM) (project mode & support mode). module within the SAP ERP system, managing all aspects of a company's sales process including customer orders, pricing,…
Job Description Development, establishment and optimization of Mechanical & Electrical Standards, Guidelines and Technical Specifications of Telecommunications and IT related network/service facilities and infrastructures. Ensure the successful implementation of all network facilities projects to meet the current Operational year as…
Role Summary This is a 2 years fixed term contract role. The Account Manager is responsible for managing Controlled Channel Partners and their outlets' performance, day to day operations, and the expansion of Postpaid sales distribution. The role also involves…
Role Summary The Sales Executive is responsible for managing all Telco Prepaid and Postpaid related businesses in their designated area, ensuring visibility of the company's services, executing sales strategies, and managing dealer and product related issues. Position: Sales Executive Location:…
Job Description In this role at CelcomDigi, you will be responsible to develop and implement the strategic direction and roadmap of Customer Experience in driving the 'customer centricity' mindset and culture throughout the organization. The strategic roadmaps must be anchored…
Job Description In this role at CelcomDigi, you will be responsible in bridging finance and business functions, supporting them in providing financial analysis and insights to support decision making to drive business performance. Responsibilities You are responsible for business performance…
Job Description The Company Secretarial Assistant is responsible for assisting in various secretarial tasks to ensure compliance and smooth operations within the Board and its committees. Responsibilities Assist the Group Company Secretary in handling company secretarial matters for the private…
Job Description This role supports the adoption of CX initiatives by executing change management tasks and communication plans. You'll help ensure all customer facing and internal messages reflect our customer obsessed vision, brand tone, and strategic goal of being the…
Role Summary In this role at CelcomDigi, you are responsible for the design, monitoring, tracking and reporting of customer feedback and satisfaction to measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) as well as Voice of Customers (VOCs) from all…
Job Summary Experienced in managing complex multi cloud environments for both financial and technical related matters. Experienced in bridging business requirements into technical workability without compromising security and operational standards. Passionate about staying abreast of industry developments, emerging cloud technologies…
Job Description This role focuses on optimizing the customer journey or designing new journeys for prepaid and postpaid product related offerings. This includes understanding customer needs and preferences related to product features, pricing, and lifecycle management, and collaborating with product…
Job Description Ensure seamless operation and performance stability of the Radio Access Network (RAN) infrastructure across designated networks. Responsible govern on the monitoring, maintenance, fault resolution, upgrade implementation, and overall health of RAN systems to meet network KPIs, SLAs, and…
Job Description Ensure seamless operation and performance stability of the Radio Access Network (RAN) infrastructure across designated networks. Responsible govern on the monitoring, maintenance, fault resolution, upgrade implementation, and overall health of RAN systems to meet network KPIs, SLAs, and…