Job Description

Privacy Department | Senior Privacy Specialist
Division: Corporate Affairs
Reports to: Head of Privacy (Data Protection Officer)
Location: CelcomDigi Tower
Role Overview
As CelcomDigi evolves into a tech-telco, the Privacy Specialist plays a critical role in ensuring the company's data privacy practices remain robust, agile, and future-ready. This role supports the implementation and monitoring of privacy frameworks, drives compliance with local and global applicable data protection laws, and enables privacy-by-design across digital products, platforms, and services.
Responsibilities
Project Management

• Lead and coordinate privacy-related projects, ensuring timely delivery, stakeholder alignment, and effective resource management.

Privacy Expertise & Advisory

• Serve as a subject matter expert (SME) in data privacy and personal data protection across business units, including digital, cloud, AI, and platform services.
• Provide strategic and operational guidance on privacy risks in emerging technologies and digital transformation initiatives.

Governance & Framework Implementation

• Implement, monitor, enhance and provide timely reports to all relevant stakeholders on the company-wide Data Privacy Control Framework.
• Ensure alignment with evolving regulatory requirements and internal governance standards, includes reviewing and updating policies and procedures.

Regulatory Intelligence & Research

• Monitor and analyze developments in global and local data protection laws, including tech-sector specific regulations.
• Translate regulatory changes into actionable insights and updates for internal stakeholders.

Training & Awareness

• Design and deliver targeted privacy training programs for respective business functions to build internal capabilities in collaboration with the HR Learning team or external partners and foster a culture of privacy awareness.
• Support digital teams in embedding privacy-by-design principles into product development.

Stakeholder Engagement & Collaboration

• Collaborate with cross-functional departments such as Legal, Cybersecurity, IT, and Customer Experience to ensure all privacy compliance requirements are consistently met across the organization in an integrated and coordinated manner.
• Maintain strong relationships with external regulators, industry bodies, and strategic partners.

Operational Support & Incident Response

• Support privacy impact assessments (PIAs), data breach investigations, and remediation efforts.
• Contribute to audits, risk assessments, and continuous improvement initiatives.

Requirements
Requirements
Education & Certification

• Degree in Law, Information Security, Information Technology, or a related field.
• Professional certifications such as CIPP, CIPM, or equivalent are highly desirable.

Experience & Skills

• Minimum 5-7 years of experience in data privacy, preferably within Tech, Telco, or regulated industries E.g. Utilities, Banking, Aviation.
• Proven experience in privacy compliance, policy development, strategic planning, and project execution.
• Strong understanding of global and local data protection laws E.g. PDPA, GDPR, etc.

Digital & Analytical Competence

• Ability to assess privacy risks in digital products, platforms, and services.
• Analytical mindset with the ability to simplify complex privacy issues into practical, business-friendly solutions.

Communication & Collaboration

• Excellent interpersonal and communication skills, both written and verbal.
• Comfortable working in fast-paced, cross-functional environments.

Mindset & Adaptability

• Proactive, solutions-oriented, and resilient in navigating ambiguity.
• Able to thrive in a dynamic tech-telco environment and contribute to innovation while safeguarding privacy.

Business Unit: CORPORATE AFFAIRS

Privacy Department | Senior Privacy Specialist
Division: Corporate Affairs
Reports to: Head of Privacy (Data Protection Officer)
Location: CelcomDigi Tower
Role Overview
As CelcomDigi evolves into a tech-telco, the Privacy Specialist plays a critical role in ensuring the company's data privacy practices remain robust, agile, and future-ready. This role supports the implementation and monitoring of privacy frameworks, drives compliance with local and global applicable data protection laws, and enables privacy-by-design across digital products, platforms, and services.
Responsibilities
Project Management

• Lead and coordinate privacy-related projects, ensuring timely delivery, stakeholder alignment, and effective resource management.

Privacy Expertise & Advisory

• Serve as a subject matter expert (SME) in data privacy and personal data protection across business units, including digital, cloud, AI, and platform services.
• Provide strategic and operational guidance on privacy risks in emerging technologies and digital transformation initiatives.

Governance & Framework Implementation

• Implement, monitor, enhance and provide timely reports to all relevant stakeholders on the company-wide Data Privacy Control Framework.
• Ensure alignment with evolving regulatory requirements and internal governance standards, includes reviewing and updating policies and procedures.

Regulatory Intelligence & Research

• Monitor and analyze developments in global and local data protection laws, including tech-sector specific regulations.
• Translate regulatory changes into actionable insights and updates for internal stakeholders.

Training & Awareness

• Design and deliver targeted privacy training programs for respective business functions to build internal capabilities in collaboration with the HR Learning team or external partners and foster a culture of privacy awareness.
• Support digital teams in embedding privacy-by-design principles into product development.

Stakeholder Engagement & Collaboration

• Collaborate with cross-functional departments such as Legal, Cybersecurity, IT, and Customer Experience to ensure all privacy compliance requirements are consistently met across the organization in an integrated and coordinated manner.
• Maintain strong relationships with external regulators, industry bodies, and strategic partners.

Operational Support & Incident Response

• Support privacy impact assessments (PIAs), data breach investigations, and remediation efforts.
• Contribute to audits, risk assessments, and continuous improvement initiatives.

Requirements
Requirements
Education & Certification

• Degree in Law, Information Security, Information Technology, or a related field.
• Professional certifications such as CIPP, CIPM, or equivalent are highly desirable.

Experience & Skills

• Minimum 5-7 years of experience in data privacy, preferably within Tech, Telco, or regulated industries E.g. Utilities, Banking, Aviation.
• Proven experience in privacy compliance, policy development, strategic planning, and project execution.
• Strong understanding of global and local data protection laws E.g. PDPA, GDPR, etc.

Digital & Analytical Competence

• Ability to assess privacy risks in digital products, platforms, and services.
• Analytical mindset with the ability to simplify complex privacy issues into practical, business-friendly solutions.

Communication & Collaboration

• Excellent interpersonal and communication skills, both written and verbal.
• Comfortable working in fast-paced, cross-functional environments.

Mindset & Adaptability

• Proactive, solutions-oriented, and resilient in navigating ambiguity.
• Able to thrive in a dynamic tech-telco environment and contribute to innovation while safeguarding privacy.

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Next Steps
Next Steps
Thank you for taking the first step towards joining our team at CelcomDigi! After submitting your application, our Talent Acquisition team will review your CV and reach out to shortlisted candidates to guide you through the next steps, including a pre-screening conversation, interviews and or assessments.
At CelcomDigi, we aspire to be Malaysia's leading telco-tech company -- the nation's digital growth engine -- powering transformation through 5G, AI, and innovation that impacts over 20 million customers. Here, your role goes beyond work. It's about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence. Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you'll have the opportunity to innovate responsibly and create digital solutions that truly make a difference. If you're driven, future focused, and ready to be part of something bigger, we want you on our team.
Let's advance and inspire Malaysia together! #WeAreCelcomDigi
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CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.

Skills Required