Job Description

Job summary

Sell products/services to achieve sales targets for assigned businesses/territories and overall Business objectives.

General responsibilities

Sales

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes.
• Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

A&P Management

• Obtain all necessary approvals from the relevant client for the execution of A&P activities.
• Collaborate with other functions such as Customer Account Management and Client Management to ensure smooth execution of advertising and promotional activities.
• Execute A&P activities at the customer\'s store based with customer alignment
• Request and validate the documents require and process claims for CN process.
• Understand the legal and contractual obligations related to A&P cost recovery to prevent potential disputes.

Functional skills and knowledge

• Demonstrate basic knowledge and understanding of the industry/market/competitors/customers
• Demonstrate basic knowledge in assigned territories/products/ services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Minimum SPM

Work Experience

Up to two years\' experience in a similar role

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Requisition Number: 135106

Department: Sales

DKSH