Sales & Service Engineer

Pasir Gudang, M01, MY, Malaysia

Job Description

EagleBurgmann Malaysia


Sales & Service Engineer

Appendix

Location : Johor Bharu, Pasir Gudang



Purpose of the Job



To achieve monthly and annual order intake and margin targets for EagleBurgmann products and services to the assigned customers / territory.

To provide technical service to the existing customers with the aim of supporting the company's activities for improved performance.

Job Accountabilities/Key Responsibilities



Servicing of existing customer base and maintaining good working relations at all levels Development of new customers and new applications for existing customers. Promote all EagleBurgmann products and services at all times, provide sales opportunities to specialists or handle directly. Confident in the engineering aspects of features and benefits in relating them to customers' needs. Marketing, including technical content, presentations to existing and new customers. Lead generation from effective prospecting Clear proposal development Simple contract negotiations Securing orders to acceptable terms and conditions Provide accurate forecasts and reports as required. Provide business development view of future opportunities Provide input to territory competitor review. Provide excellent customer service to ensure maximum customer satisfaction on the timely delivery and technical support Basic troubleshooting of failed units, Seal installation and removal Seal removal and installation according to rotating equipment OEM and seal manufacturers guidelines Prepare the seal Observation and Inspection report after collecting the seal from customer Maintain required end user certification for on-site support Maintain a high level approach to all matters related to HSE

Key Role Interactions



Sales peers, Sales Director, Technical team/support

Reports to



Sales Director

Direct Reports (if applicable)



None, but will be supported by service technician

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Person Specification/Job Requirements



Degree qualified in a technical discipline ie: Mechanical Engineering, is ideal for this role 2?3 years appropriate sales engineer experience to similar customer base Experience in selling in a B2B environment (petrochemicals, chemical market sectors etc) Computer literate Dedication and commitment to achieving objectives. Target driven and results orientated. Should possess entrepreneurial skills, be able to think out of the box, and provide solutions.

Desired Skills



Networking is a requirement of the role Have the ability to multi task and work to tight deadlines Excellent communication skills (verbal and written) Maintain company confidentiality with sensitive information.

Desired Behaviors



Self?motivated Drive for results - a deep seated inner desire to compete against high standards and achieve "step changes" in business results. Task Completion - reliable, committed to completing tasks. Resilience - persistent, positive and self?reliant. Accountability - drives outcomes by taking personal responsibility. Customer Focus ? understands the importance of customer needs, focuses on responding to them and develops relationships. Working together with others - relates to people, engages and builds relationships. Inquisitive - Happy to question the status quo
Job Type: Full-time

Pay: RM4,500.00 - RM5,000.00 per month

Benefits:

Health insurance
Work Location: In person

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Job Detail

  • Job Id
    JD1255478
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Pasir Gudang, M01, MY, Malaysia
  • Education
    Not mentioned