Job Description

Sales Support Specialist

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Join us as Sales Support Specialist for the Electrification Business Area where you will be supporting the sales assigned organization (Division and Market) and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area. This position will be based in Kuala Lumpur, Malaysia.

Your responsibilities

• Offering technical advice and providing comment on enquiry specifications for customers/channels/sales specialists about ABB products/systems/ applications
• Proposing technical solutions for complex enquiries and preparing, delivering technical presentations and demonstrations for both internal staff and customers on complex product issues
• Offering product/ solution/service related training and preparing , checking technical articles for publication
• Implementing global standards, rules, tools, policies and processes related to operations/project execution and sharing functional best practices and lessons learnt across the organization
• Providing information to the risk review process in accordance with ABB policy and sometimes participating in the risk review assessment
• Performing lost proposal analysis, identifying potential cause, and recommending future actions in cooperation with Sales/Local Business Unit to obtain better future results

Your background

• Bachelor degree in Power Electronics, Electrical, Mechanical or related field
• More than 3 years of experience in working with UPS systems in the data center and industrial market
• Excellent attention to detail and ability to manage multiple deadlines simultaneously
• A collaborative, solution-focused approach with strong written and spoken communication skills
• Fluent in English, both oral and written

Benefits

• Life insurance
• Accident insurance
• Paid Parental leave (gender neutral)
• Sick pay

More about us

ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www.abb.com. Recruitment Agencies please be aware that this role is being managed by the internal ABB Talent team directly. We will reach out to our preferred agency partners should we require support. Your adherence to our process is appreciated. Work model: hybrid #LI-hybrid

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