Role : SAP BO Admin Client : Accenture Work Location : Kuala Lumpur - Malaysia Nationality : Any Skills Required : SAP SME, SAP BO, TNB, BO Server. JD Engineering Support - Act as SME and operational support team from TNB To involve in BO performance tuning, maintenance, and troubleshooting Managing user/group access right permissions System health monitoring To response and to resolve all Incidents, Problems and Service Request based on the Service Deliverables Target stated in Schedule D. Functional support - Provides training appropriate to expertise level to other personnel and Clients as required Data validation against source systems Perform software installation on BO server (including patch/upgrade / add-on /service packs) Troubleshoot reporting issues raised on all platforms (Development, Staging, Production) Troubleshoot system support issues on all platforms (Development, Staging, Production) - inclusive run time error, performance issues Escalate issues to Service Provider for software limitations/restrictions and bugs Perform system health checks prior/post changes introduced on server (based on activity requested by Application, Security, Wind
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