Sap Project Manager
Simpang Ampat, Malaysia
Job Description
- Total Experience \xe2\x80\x93 15 years and above (Mandate)
- Project Manager- 8 Years and above (Mandate)
- SAP Experience- 10 years and above (Mandate)
- Support Ticketing Tool \xe2\x80\x93 Manage Engine (Mandate)
- Being the central point of contact between Business/Client IT Team and SAP AMS team. Managing internal and external stakeholder communications.
- Undertaking full responsibility for the quality of work produced.
- Ensuring that the system issues are in accordance with the agreed SLAs stated in the contract. Providing progress and status reports at regular intervals to the client.
- Responsible for informing the client, as early as possible, of any impending slippage in the delivery dates and any matters likely to impede the service level of the contract.
- Responsible for escalation Management on ageing tickets.
- Responsible for establishing the time and agenda for each progress meeting and must be prepared for each progress meeting with the necessary details for discussion.
- Responsible for ensuring that application software fixes and new functions are consistent in design and functions as the existing Systems.
- Reviewing the solutions proposed by the team personnel before these are presented to the client.
- Proposing process improvement by surfacing functions and/or processes which receive high volume of maintenance calls to propose how these functions can be fine-tuned and/or redesigned to serve the client\xe2\x80\x99s needs better.
Bachelor\'s or Equivalent
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD876394
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSimpang Ampat, Malaysia
-
EducationNot mentioned