Job Description

As a Central Key User (SD) you act as an interface between system end users (business) and our global IT organization. You will act as first contact person for our central and local customers in different organizational units. This job offers opportunities to travel to the international sales location to support colleagues locally. in detail: - Participation in upcoming projects in the areas of organizational change management, project management, specification, implementation and rollout - Consulting and participation in other international IT projects to represent the business organization and the SAP SD system Support and advice of decentralized key user organization (local SD key users in the tire sales and plant locations worldwide) in improving and enhancing their processes, focusing on APAC region Specification, evaluation and approval of change requests to meet customer needs - Testing of system enhancements to be approved for the productive SAP SD system - Processing of tickets related to system errors or service request in BMC Helix ticketing system - Organizing and conducting system trainings for SD key users worldwide incl. documentation in different formats (OneNote, PowerPoint, video etc.) - Organization and active participation in international key user meetings - Maintenance and enhancements of existing business processes after alignment with Sales Management of different markets/regions, e.g., regarding planning, execution, and evaluation of customer visits - Key position to coordinate the needs of Tire Sales business worldwide in one ERP system - Regular alignment with central key users of other SAP modules, such as Finance, Controlling and Purchasing - Up to 5 - 10% international traveling
The Business Area Tires offers the perfect tires for a wide range of different applications - from cars, trucks and buses to special vehicles, bicycles and motorcycles. Through continuous investment in Research & Development, Continental makes a major contribution to safe, cost-effective and ecologically efficient mobility. The portfolio of the Business Area Tires includes services for the tire trade and for fleet applications, as well as digital management systems for tires.
Bachelor\'s or Equivalent