Job Description

Job Summary:

Administration

Adhere to internal Policy and Procedure throughout the department. Maintain stationary Items, par stock items, to be included as inventory items, re-order points, item listing are stored properly and utilized accordingly to minimize wastage and spoilage Answers and routes incoming telephone calls. Ensure full compliance with the Departmental Operational Manual. Operate and use the computer in accordance with established procedures To ensure that place of work and surrounding area is kept clean and organized at all times. To perform opening and closing procedures established for the place of work as assigned To ensure that the strictest confidentiality is maintained in dealings with all work-related matters Attends and prepares meeting minutes as and when required Provide a courteous and professional service at all times To ensure that an efficient and accurate filing system, both manually as well as electronically is maintained at all times. To handle day to day correspondence on behalf of the Security, Safety & Loss Prevention Manager where applicable To prepare reports, letters, memorandums, fax etc. as assigned by the Security, Safety & Loss Prevention Manager whilst ensuring the strictest levels of confidentiality at all times Mails, faxes, and forwards documents as required by the Security, Safety & Loss Prevention Manager Maintain item records and forms as required by the corporate management and policies Maintains office organization and maintenance whilst ensuring that all contracts and financial documents are safeguarded. To report for duty punctually wearing the proper attire and name tag at all times Attends and contributes to all Meetings and training as required To be entirely flexible and adapt to rotate within the different departments. To be fully conversant with all services and facilities offered by the hotel. Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up. Knowledgeable in statutory legislation in employee and industrial relations, understanding and strictly adhering to rules and regulations established in the Employee Handbook and the hotels policies concerning fire, hygiene and health and safety Ensure high standards of personal presentation and grooming Maintains positive guest and colleague interactions with good working relationships. Exercise responsible management and behavior at all times and positively representing the hotel Respond to requests to undertake any reasonable tasks and secondary duties and to changes as dictated by the hotel, industry and company Attends and contributes to all Meetings and training as required
Job Type: Permanent

Job Type: Full-time

Benefits:

Health insurance Maternity leave Opportunities for promotion Parental leave Professional development
Work Location: In person