Job Description

• Monitors the telephone, reception area and switchboard duty.
• Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
• Continues to adapt and innovate safety procedures and practices in order to attain maximum efficiency and profitably of the company.
• Deals with accidents and unusual and safety-related incidents.
• Monitors security officers to ensure safety programs are properly enforced.
• Implements security improvements and procedures for the benefit of the company\xe2\x80\x99s assets.
• Responds to all kinds of security concerns from company personnel.
• Develops and maintains positive relations with company personnel.
• Patrol all areas of the property; assist guests with room access.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances.
• Handle all interruptions and complaints.
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
• Report to scenes of vehicle accidents/thefts.
• Call for assistance using proper code responses.
• Maintain confidentiality of all Security and property reports/documents; release information only to authorized individuals.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

TROVE Johor Bahru is opened its doors to guests in Johor\xe2\x80\x99s booming capital on 18 December 2018, making it the fourth hotel to be launched under the Care Luxury Hotels & Resorts (CLHR) Management Group.

TROVE Johor Bahru\xe2\x80\x99s 283 themed rooms are spread across 27 floors - Local Love pays homage to the local heritage of arts and crafts in pop art style; Straits Affair invites you to discover Johor Bahru\xe2\x80\x99s early significance as a trading post; Into the Woods lets you escape into Johor\xe2\x80\x99s natural heritage; Fun with Geometry showcases traditional designs and motifs with a modern twist and Precious Moments lets you experience local luxury in an array of well-appointed rooms. Each sanctuary commands a magnificent view of the Johor Bahru city skyline and captures the splendor and charm of Johor\xe2\x80\x99s storied past, an excellent starting point to explore the city.

The quality of local and international cuisines offered at the dining outlets within the hotel is enhanced with the skilled knowledge of the dedicated kitchen team. The culinary offers at TROVE Johor Bahru caters to all discerning taste buds, from fine international fusion food at Lada & Clove and casual drinks by the pool at Le Bar. Innovative menus and buffet promotions have been initiated to provide guests with diverse culinary concepts and unique dining experiences.
STPM / A Level or Equivalent