Segment Programme Management Team Lead

Batu Pahat, Johor, Malaysia

Job Description

Are you ready to get ahead in your career?

  • We want to empower you turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia's leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.
Why does this job exist and why is it critical?

Develop strategies and plans to support regional sales ambitions in driving Hotlink Product sales in North Johor; channel development and expansion, under-penetrated segment development, on-ground brand and product awareness, product awareness, dominant in-store merchandising, to enable strong sales / subscriber acquisition performance and regional revenue growth.

The role includes working closely with HQ to justify and obtain necessary resources, support, and funding to execute the regional marketing plans, and to measure the performance/effectiveness of these activities for future planning. The role will also work closely with the respective Head of Sales to ensure that the regional marketing activities are planned and executed well in a timely fashion, and manage directly the on ground promoters and foot soldiers in order to improve product awareness.

The job also requires the candidate to continuously explore new ideas to drive up the brand/product awareness and on ground sales road show effectiveness. The role will also monitor competition on-ground activities in order to defend our strongholds and attack of new markets.

What are you accountable for?
  • Manage the Hotlink Foot Soldier and Promoters to ensure that the teams are well staffed, trained, and deployed in strategic areas/segment with strong customer acquisition performance
  • Responsible for developing the channel, segment, and location based marketing plans to support the regional sales ambitions and plans
  • Accountable for planning and organizing of regional on-ground activation activities for all products, including securing of necessary budget, development of business case and measuring the performance against business case targets. Regular updates of the activities are to be shared with regional and HQ stakeholders to ensure constant alignment of plans and objectives.
  • Driving the regional sales on ground activation (SGA) plan to meet below KPIs:-
  • event efficiencies - event ROI
  • effective internal and partners briefing - timeliness
  • strong internal stakeholder and partner engagement
  • BTL branding and product communication
  • reach and productivity
  • innovation and adoption of digital initiatives
  • Responsible for managing the regional Event Organizers in terms of recruitment, appointment, event deliverables, quotations, post mortems reports and billings. Ensure adherence of SGA policies, processes, and payment hygiene.
  • Work closely with Event Organizers to constantly review innovation in this space, in effort to constantly improve freshness and efficiencies.
  • Develop programs and events to attack under-penetrated areas / segments such as youths at campuses/schools, government individuals at key government ministries/buildings, etc
  • Run regular performance reviews and planning sessions with key regional stakeholders to align campaign strategy, performance, rewards, and improvement plans
  • Constantly benchmark best performances in other regions / industries and monitor competition activities as part of the planning process, to ensure that Maxis maintains our branding dominance and in all key market centers
What do you need for this role?
  • Bachelors Degree
  • Specialized in: Events Management, Mass Communications, Events Management, Advertising & Activation, Marketing and Communications
  • Total Work Experience: 7 to 10 years
  • Total Relevant Experience: 4 to 6 years in event management, management of direct sales channels, PR / Agency
  • Strategic planning and program management
  • Events Management
  • Marketing/ Advertising Activation
  • People management skills, specifically for front line sales / promoters
What's next?
  • Once you've applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance -- regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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Job Detail

  • Job Id
    JD850885
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Batu Pahat, Johor, Malaysia
  • Education
    Not mentioned