Job SummaryWhat is the opportunity?Our client is a specialist provider of asset services, custody, payments and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are among a small group of highly rated global banks and are recognized time and time again for our financial strength, market leadership and philanthropic work.Our client has a processing centre of operational excellence supporting 10 countries across three geographical time zones employing a Global Operating Model to maximise efficiencies across times zones and supports a 24/5 operational capability. The objectives for Malaysia are to enhance the scalability of their global operations, improve service quality via their \xe2\x80\x98centres of excellence\xe2\x80\x99 and to implement/leverage standardised processes globally.You will be supporting Europe business, working on shift hours of 4:00pm \xe2\x80\x93 1:00am or 3:00pm-12:00am.What will you do?
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