Job Description

Responsibilities:

Client Management:

• Build strong relationships with key clients, understanding their HR challenges.
• Develop strategies to expand and retain key accounts in the HR solutions industry.

HR Service Delivery:

• Manage relationships with various clients, ensuring satisfaction with our HR solutions.
• Collaborate with internal teams to customize HR solutions, covering areas like timesheet management, talent solutions, and compliance with labor laws.

Strategic Planning:

• Work closely with clients to align HR strategies with their business goals.
• Implement customized HR solutions to meet the evolving needs of our clients.

Collaboration:

• Facilitate communication between clients and internal teams to enhance HR service delivery.
• Collaborate to refine HR services, adapting to the dynamic needs of our clients.

Client Retention:

• Execute retention strategies, promptly addressing client concerns.
• Monitor and enhance client satisfaction levels in the HR solutions sector.

Data Analysis:

• Use data analytics to assess HR and workforce performance, offering insights for continuous improvement.
• Deliver regular reports to clients on the performance of HR solutions.

Project Management:

• Oversee the successful execution of client projects in HR solutions.
• Manage HR projects, covering onboarding, offboarding, talent solutions, and timesheet management with precision.

Requirements:

• Bachelor\'s degree in any related field.
• Proven experience in key account management within the HR solutions industry.
• Flexible to travel when it\'s required
• Understanding of HR solutions, talent management, and labor law compliance.
• Excellent interpersonal and communication skills.
• Analytical mindset with proficiency in data-driven decision-making.
• Strong project management skills.

Benefits:

• Medical insurance
• Dental & spectacles benefit
• Flexible working arrangements
• Career advancement

Reference Number:

Contact Details:

Fauzi_Kamalruddin@persolkelly.com

Profession:

Human Resources & Support
HR Admin/ Support/ Management

Company:

PERSOLKELLY Malaysia

Date Posted:

2/01/2024 5:28:00 PM

PersolKelly