Job Description

Position : Senior Mortgage Consultant Salary Range : RM 5,000 - RM 6,000 Location : Soho Suites KLCC, Jalan Perak KL Working Hours : Monday - Friday (10.00am - 7.00pm) Position Overview The Senior Mortgage Consultant / Head of Product plays a key role in the mortgage department of a financial institution or lending organization. This position involves providing expert advice to clients seeking mortgage products and overseeing the development and management of mortgage products and services. Responsibilities Mortgage Consultation: Offer expert advice to clients on mortgage products, rates, terms, and eligibility criteria. Conduct in-depth financial assessments to determine clients\' borrowing capacity and provide personalized mortgage solutions. Guide clients through the mortgage application process and assist with the documentation and approval procedures. Product Management: Lead and manage the introduction of assigned mortgage products and services to the customer Conduct market research and analysis to identify opportunities for new mortgage offerings Customer Service: Provide exceptional customer service, addressing client inquiries and resolving issues promptly and professionally. Build and maintain strong relationships with clients to foster loyalty and repeat business. Training and Mentoring: Provide training and mentoring to junior mortgage consultants to enhance their knowledge and skills. Foster a culture of continuous learning and professional development within the mortgage team. [Apply now at https://my.hiredly.com/jobs/jobs-malaysia-mygeno-com-job-senior-credit-assessment-mortgage-loan] Education: Bachelor\'s degree in any field acceptable however a related field (Finance/Accountancy, Business, Economics) will be an added advantage. A higher degree or relevant certification is advantageous. Experience: Substantial experience in the mortgage industry, including mortgage consulting and product management. Proven track record of providing exceptional customer service. Previous experience in a leadership or senior role within the mortgage sector, demonstrating effective team management and leadership abilities. Mortgage Knowledge: Comprehensive understanding of mortgage products, lending guidelines, and underwriting procedures. Familiarity with mortgage-related technology, loan origination systems, and industry best practices. Relationship Management: Strong relationship-building skills to foster strong connections with clients and drive business growth. Ability to analyze client needs and recommend appropriate mortgage solutions. Analytical Skills: Proficiency in financial analysis to assess borrowers\' creditworthiness and evaluate the viability of mortgage products. Capacity to analyze market data and trends to identify opportunities for product development and improvement. Leadership and Communication: Excellent leadership and team management skills, with the ability to inspire and mentor team members. Effective communication and presentation abilities to convey product information to clients and stakeholders. Problem-Solving Skills: A proactive and analytical approach to solving complex issues and making informed decisions. Capacity to adapt to changing market conditions and implement effective solutions. Regulatory Awareness: In-depth knowledge of mortgage regulations and compliance requirements to ensure products adhere to legal guidelines and industry standards. A strong understanding of Australian mortgage regulations will be an added advantage. Customer-Centric Approach: Dedication to providing outstanding customer service, addressing client inquiries, and resolving issues in a professional and timely

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