Job Description

• Generate creative ideas, prepare proposals, oversee production process and execution and report the results to the relevant parties
• Assist manager to plan and deliver CRM strategies across the organization with a view to retaining existing customers, increasing brand loyalty and expanding the company brand
• Execute on final CRM structure and architecture that will work seamlessly across the business can capture crucial information along the sales funnel
• Analyze customer behavior to develop targeted segment marketing activities for different sets of customer group
• Develop EDMs, SMS blasting according to marketing plan on monthly or project basis and execute according to plans
• Assist in monitoring, generating and preparing the relevant reports to assess the programs & performance
• Assist in developing, enhancing company\'s platform - website, mobile apps to enhance customer\'s experience
• Assist in obtaining corporate partners to increase the brand stickiness
• Monitor and report competitive retention and loyalty promotions and activities
• Facilitate other ad-hoc market research activities
• Assist in administration

• Candidate should possess a Bachelor Degree or equivalent in Business Studies / Administration / Management, Marketing, Mass Communications, Advertising / Media
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Sales / Marketing or equivalent.
• Good communication skills in English, Mandarin, Malay language for both spoken and written
• 1 Full-time/Permanent positions available

SK MAGIC RETAILS MALAYSIA SDN BHD