Job Description

About the Job

Despite the challenges of the pandemic, Hopper managed to have triple digit year-over-year revenue growth in 2021. In fact, with over 70 million downloads, Hopper is the fastest growing travel-tech company and that is driven in large part by the performance of our unique fintech products which offer travelers an unparalleled level of flexibility and control. In 2022, Hopper is entering APAC, the world's largest travel market.

We're looking for an experienced Data analyst to join our growth team to support Hopper's APAC market expansion. As we are tapping into new markets, we need to close supply gaps so as to provide competitive pricing for all our services while retaining a healthy P&L level. This role will be dedicated to conducting necessary market analytics reports and evaluating business deals more neutrally.

You'll be responsible for improving Hopper's APAC marketplace business intelligence, evaluating value and power of supply changes (Air, Hotels or Cars etc.), analyzing and optimizing business development deals and owning competitive pricing reporting. We're looking for an attention-to-details and results-driven professional to help drive Hopper's competitiveness in APAC from a data analytics perspective.

Responsibilities

• Responsible for developing automated, scalable reporting and analytics solutions and performance monitoring tools for end users
• Partner with internal and external team members to design relevant data visualizations using Data Studio and work with team members to build dashboards for data quality and analysis
• Analyze performance, identify internal & external trends from data, troubleshoot issues, identify new opportunities and address ad hoc data requests
• Coordinate research and analytic activities utilizing various data points (unstructured and structured) able to clean, massage, and organize the data
• Ability to analyze and extract relevant information from large, complicated data sets of structured and unstructured data
• Advanced ability to draw insights from data and clearly communicate them to the stakeholders and senior management as required, both verbally and written
• Perform data analysis to identify price trends to create compelling data stories for media campaigns

Minimum Qualifications

• Degree in Computer Science, Statistics, Mathematics, or a related field
• 3+ years experience with quantitative analysis including handling, manipulating and analyzing data and creating analytical reports
• Experience working with large datasets with technical skills (SQL, Python, R, etc.)
• Experience developing and operating large-scale data structures for business intelligence analytics using data modeling, SQL
• Experience using Tableau or similar tools to effectively visualize and demonstrate proposed user interface dashboard and scorecard solutions

Preferred Qualifications

• Experience in eCommerce. Travel industry (OTA, Airline, Hospitality, etc.) is a plus
• Hands-on, extensive knowledge and experience of working with large databases, data mining and business intelligence tools (SQL expertise required; BigQuery/GCP, Tableau, and Python experience is a plus)
• Working knowledge of analytical tools, such as Amplitude, Google Analytics, or Tableau
• Excellent written and verbal communication; extremely proficient in presentation writing tools (e.g., Power Point, Slides)
• The ability to work with minimal guidance, be proactive and to handle uncertainty, ambiguity and the challenge of quickly evolving goals
• Passion for travel and business

Benefits

• Well-funded and proven startup with large ambitions, competitive salary and stock options
• Unlimited PTO
• WeWork All Access Pass OR Work-from-home stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams = massive impact
• 100% employer paid medical, dental, vision, disability and life insurance plans
• Retirement Savings Plan

More about Hopper

Despite the pandemic's impact on the travel industry, Hopper has emerged stronger than ever. As the travel industry continues to rebound, Hopper has demonstrated significant outperformance with its category-leading mobile-only marketplace, delivering value to customers and supply partners with the company's proprietary suite of fintech .

Here are just a few stats that demonstrate the company's recent growth:

- Hopper's valuation is now over $5B, which is more than triple our valuation from early 2020.

- The company grew its revenue by more than 300% YoY in 2021. Hopper's monthly revenues are now 375% higher than its pre-pandemic high point and Hopper Cloud, Hopper's new B2B initiative, is already 15% of its revenues and growing.

- According to Apptopia, Hopper was the #1 most downloaded OTA in the US in 2021. The app has over 70 million downloads.

- Hopper's recovery is faster than the market and its share of the air travel market in North America is now 300% higher than prior to the pandemic, according to MIDT. We are now the 3rd largest air travel agency in North America.

- The company sells over $2B in travel and travel related financial services annually.

- Hopper's fintech offerings, such as Price Freeze and Rebooking Guarantee, now represent over 70% of its air revenue.

- Given the success of its travel fintech, Hopper recently launched a B2B initiative called Hopper Cloud, where any travel provider can unlock a totally unique revenue stream by seamlessly integrating and offering Hopper's travel content and fintech products. Hopper Cloud partners include Capital One, Kayak, Marriott, Amadeus, , and MakeMyTrip.

The industry opportunity for Hopper Cloud is enormous as projections estimate that if all travel distribution channels offered travel fintech, it could increase the total consumer spend for the sector by $200 billion annually.

And all this recent growth is just the beginning. There are still so many new opportunities we're excited to tackle in the next year!