Job Description

:About the Role:Grade Level (for internal use): 09The Role: Data Governance Senior SpecialistThe Team:The CRM Data Governance team is responsible for the comprehensive operational management and continuous enhancement of our practices and strategies. Our goal is to provide stakeholders with timely, reliable, high-quality, and context-rich data. The team\'s primary areas of focus are Data Quality and Governance.The Impact:Your role is pivotal in maintaining the integrity and accuracy of the team\'s data. You will be responsible for creation, maintenance, and quality control, ensuring that the information used for analysis and decision-making is reliable. Your attention to detail will help prevent errors and inconsistencies, supporting the team\'s overall efficiency and productivity. Additionally, you will handle routine tasks and administrative duties, freeing up senior members to focus on strategic activities and project direction.Your impact extends to collaboration and continuous improvement within the team. By working closely with other members, providing timely data, and suggesting process improvements, you contribute to a more streamlined and effective workflow. Your fresh perspectives and willingness to learn will foster innovation and adaptability, essential in a fast-paced, dynamic environment. Overall, your contributions are crucial in supporting the team\'s success and enabling senior members to lead effectively.What\'s in it for you:Skill Development: Gain hands-on experience with data management and analysis tools, enhancing your technical skills and knowledge in a practical, real-world environment.Mentorship and Learning: Work under the guidance of senior team members, benefiting from their expertise and mentorship to accelerate your professional growth and career development.Operational Contribution: Play a critical role in maintaining data accuracy and integrity, directly contributing to the overall efficiency and success of the team\'s data operations.Collaborative Experience: Engage in cross-functional teamwork, interacting with various departments and stakeholders to understand the broader context and impact of your work.Process Improvement: Participate in initiatives aimed at improving data management processes, providing opportunities to contribute ideas and learn about best practices and innovative solutions in data governance.Responsibilities:Quality Control and Management: Regularly check, clean, and verify data to prevent errors, duplicates, and inconsistencies. Support data management best practices, including identifying and merging duplicate accounts or contacts, and linking child accounts to their ultimate parent accounts.Support Data Governance Initiatives: Assist in the implementation of data governance programs and practices, ensuring compliance with established guidelines and standards.Support Data-Driven Projects: Contribute to cross-organizational projects by providing data support, ensuring consistency, and facilitating the re-use of data assets.Assist in Risk Management: Support governance and risk management efforts related to AI and Generative AI by following protocols and assisting in monitoring activities.Participate in Training and Development: Engage in training sessions and learning opportunities to understand the value of data and improve data handling skills.Feedback and Improvement: Provide feedback on data processes and suggest improvements to enhance data governance and operational efficiency.Flexibility: Be flexible and available to work on weekends and holidays if required to meet project deadlines and operational needs.You will be working in EMEA hoursWhat We\'re Looking For:Quality first mindset with a strong background and experience with developing products for a global audience at scale.Strong communication skills at all levels, written and verbal.Good knowledge of Salesforce CRM suite (Sales/Service/Einstein)Knowledge of SQL, Excel will be a plus pointInformatica or any other experience in Data Management tool will be a plus.Salesforce Admin certification is a good to have.Certification or knowledge in data management and governance best practices (ie: DAMA DMBOK or EDM DCAM) desirable.#LI-CBSWhat\'s In It For You?Our Purpose:Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence\xc2\xae, pinpointing risks and opening possibilities. We Accelerate Progress.Our People:We\'re more than 35,000 strong worldwide-so we\'re able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We\'re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We\'re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.Our Values:Integrity, Discovery, PartnershipAt S&P Global, we focus on Powering Global Markets. Throughout our history, the world\'s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.Benefits:We take care of you, so you can take care of business. We care about our people. That\'s why we provide everything you-and your career-need to thrive at S&P Global.Our benefits include:Health & Wellness: Health care coverage designed for the mind and body.Flexible Downtime: Generous time off helps keep you energized for your time on.Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.Family Friendly Perks: It\'s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.For more information on benefits by country visit:Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation - Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn\'t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.Equal Opportunity EmployerS&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.20 - Professional (EEO-2 Job Categories-United States of America), DTMGOP202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)Job ID: 303934
Posted On: 2024-07-28
Location: Penang-Jalan, Pulau Pinang (Penang), Malaysia

S&P Global