Provide direct support to business user on vendor master data related queries including vendor creation and maintenance
Manage priorities and queue of queries and requests coming from business users
Setup meetings with business users to collect the required information and supporting documentation for supplier creation/maintenance request processing
Perform check if supplier record already exists in our systems to avoid creation of duplicated record
Submit vendor master data creation / maintenance request on behalf of business user
Pro-actively monitor and communicate to business user status of the vendor master data creation / maintenance request
Monitor quality of vendor master data in SAP and other downstream systems
Stay up to date to Procurement and Financial policies and apply them to daily work and vendor master data creation and maintenance requests
Validate vendor data in available online tools and portals (i.e. tax data, baking details, etc) based on the country validation rules
Collect from vendor Small Business/Minority Questionnaire, if applicable
Contact supplier for banking details collection and confirmation, if applicable
Identify and assess process improvement and automation opportunities
Work with Data Management Teams on data quality and process improvements
Work towards defined SLAs and KPIs
Support business project activities with vendor master data expertise and reporting
Provide vendor master data-related reports based on the business need
Coordinate mass requests on behalf of business users or project teams
Provide input to the design of the main tools/systems required for daily work
Job Requirements:
Possess a great customer service attitude and strong communication skills
Have a good understanding and proficiency in using SAP systems and configuration
Understanding SAP dictionaries, especially: Vendors, Customers, Bank Master Data
Experience in working in shared service organizations
Excellent written and verbal communication skills in English.
Others Information:
For those who have what it takes, please send in resume to: Recruitment Consultant : Wong Email :
Agensi Pekerjaan & Perundingcara Bright Prospect Sdn Bhd
No, 18, 2nd Floor, Jalan 14/14, 46100 Petaling Jaya, Selangor Tel : +603-7954 8440